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Citigroup Client CAO – First Line Enterprise Architecture/Enterprise Risk Officer (VP) in London, United Kingdom

The Client organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential.

About the Role

This role reports into Client – MCA/Risk Assessment/Control Design Team and will manage several critical risk and control-related processes, as well as support the Citi Enterprise Architecture Methodology (CEAM) Framework aimed at standardizing core operations, data and risk concepts across the organization.

Key Responsibilities

  • Ensure complete adoption of the Citi Enterprise Architecture Methodology (CEAM) Framework within the Client organization

  • Ensure complete scope of operations for MCA/RCSA and timely/quality completion of MCA activities by process and control owners, including oversight of timeliness, accuracy, and completeness.

  • Embed a strong risk assessment and governance approach around delivery of new and existing products, services and activities

  • Coordination with MCA/RCSA Risk and Control Leads, including collaboration with Process Owners to understand relevant risks and corresponding controls

  • Conduct common enterprise risk management practices/programs, including material risk identification, and key risk indicator development/management

  • Work closely with all Client organization business pillars to ensure consistent and collaborative approach across relevant risk and control programs

  • Produce and assess data quality metrics and engage relevant teams for remediation / escalation

  • Drive communication and solutioning through relevant forums at various levels of executive management

  • Collaborate effectively with cross-functional teams and build relationships with stakeholders at all levels of the organization.

  • Lead components of transformation work as required by the Global Consent Order remediation program

  • Problem structuring, sound business judgement, and demonstrated result orientation

Qualifications and skills required:

  • Substantial previous experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or governance and control

  • Proven experience in Risk Management, including monitoring and identification of risks within relevant department and enterprise organization

  • Strong understanding of Key Operational Risks and control design.

  • Proven experience in independently handling enhancement projects and interacting with teams across all lines of defense

  • Strong project management skills, ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously

  • Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level

  • Excellent written / verbal communication and presentation skills, including the ability to present complex topics, negotiate and recommendations to all levels, including senior stakeholders

  • Excellent problem-solving skills; ability to see the big picture with high attention to critical details

  • A proactive and “no surprises” approach in communicating issues

  • Range of experience demonstrating flexibility in skillset and approach

  • Has the ability to operate with a limited level of direct supervision

  • Strong in Microsoft PowerPoint and Excel

  • Bachelor’s degree required


Job Family Group:

Risk Management


Job Family:

Business Risk & Control


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

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