Job Information
Amazon Business Operations Analyst, AWS WWPS in London, United Kingdom
Description
For more than 11 years, Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully-featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. We are a team of builders who set out every day to innovate on behalf of AWS’s largest customers and disrupt the status quo on their behalf. We don’t sit back and watch the world change; we’re the ones changing it. And we are on the hunt for curious and inventive builders who want to join a team where every day is full of engaging and meaningful work.
The AWS Worldwide Public Sector (WWPS) I&I team is seeking an experienced Sales Operations professional to support International Business Operations and Public Sector Sales. This role involves providing data analysis, supporting core Business Operations activities, and prototyping and deploying new solutions using advanced technologies including GenAI and LLM. Responsibilities include assisting with Business Operations, executing daily business tasks, and developing innovative solutions for Business Operations and Sales.
The Business Analyst role is key in driving efficiency and data-driven decision-making within our organization's framework. This role will play a critical role in integrating best practices, automating processes, and enhancing data management to optimize operational workflows across various business units. By leveraging cutting-edge technologies and tools such as GenAI, LLM, Tableau, Salesforce, and Anaplan, the Business Analyst will facilitate streamlined data management, business processing, and reporting, thereby empowering stakeholders with actionable insights. In addition to supporting day-to-day operations, the role will spearhead digital disruption initiatives aimed at automating critical tasks and strategic reporting. These contributions will enable our Sales Operations teams to focus more strategically on partnerships with Sales Leaders.
Moreover, you will collaborate closely with functional teams to drive the adoption of our tools and processes, ensuring that our sales teams are equipped with the necessary resources and training to leverage data effectively. This role offers an exciting opportunity to make a tangible impact within our dynamic organization, fostering a culture of innovation, collaboration, and continuous improvement in Business Operations.
Key job responsibilities
Drive integration of best practices and tools to optimize processes. Implement automation to streamline workflows and allocate resources strategically.
Oversee efficient data collection, processing, and analysis. Automate reporting for enhanced visibility and standardize mechanisms for effective governance.
Lead projects for automation and digitalization, focusing on operational efficiency and strategic goals.
Collaborate to increase tool adoption and provide training for effective utilization by sales teams.
Work to enhance data quality and maintain accuracy in reporting and decision-making processes.
Improve tool interlinkages and optimize data flow across systems for efficient operations and strategic alignment.
Basic Qualifications
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
Experience with sales CRM tools such as Salesforce or similar software
Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Experience in business-process design or equivalent
Preferred Qualifications
Experience working within a high-growth, technology company
Experience in finance, business management and sales operations
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
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