Job Information
European Service at Home, Inc Branch Manager in Lombard, Illinois
Discover the Difference You Can Make at European Service at Home, Inc.
PURPOSE:
To be responsible for supervising and managing a European Service at Home Lombard branch. Will oversee reporting, hiring, and training of staff, and growing branch revenue. Duties include managing and supervising the branch In-Home Care Services and HCA Supervisors; assisting the Home Services Administrator with the overall planning, directing, coordinating, and handling of the branch. Serves as a resource for technical questions, applications, and problem-solving regarding the Community Care Program, and provides excellent customer service.
BENEFITS:
Work in a striving environment focusing on project work that has a direct impact on the well-being of our (your) vulnerable clients
Working in a friendly team environment with a collective diversity program
Job training
Medical, dental, vision, and life insurance
Vacation & paid time off
Sick days
Paid holidays
Bereavement leave
ESSENTIAL FUNCTIONS:
Serves as a resource for technical questions, applications, and, problem-solving
Prepares monthly statements and analysis for the branch and manages and supervises the department's HCA Supervisors; responsible for day-to-day supervision and leadership.
Maintains and oversees all Community Care Program and Illinois Department of Public Health procedures and processes.
Manages and supervises the participants’ needs according to the plan of care of the participant and has the direct responsibility for working as a backup in each position supervised.
Oversees and manages the case notes, care plans, schedules, authorizations, etc. for all participants, as well as the work refusal forms, FMLA, insurance applications, etc. for the branch employees
Has the direct responsibility for working as a backup in each position supervised
Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members
Works in a team to assure the accomplishment of the company's goals
QUALIFICATIONS:
Excellent communication skills in English
Bilingual in any language is a plus
Ability to Delegate
A high school diploma or general education diploma
Reliable transportation and willingness to substitute caregiver
Some office experience
Computer skills
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