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Trinity Health Clinical Care Coordination Supervisor in Livonia, Michigan

Employment Type:

Full time

Shift:

Description:

Trinity Health at Home, has a need for a Full-time RN Care Coordination Supervisor for the Central Intake Department. This position is a work from home remote position.

Trinity Health at Home, has a need for a Full-time RN Care Coordination Supervisor for the Central Intake Department. This position is a work from home remote position.

POSITION PURPOSE

Working Supervisor. Coordinates client referrals from all sources. Responsible for gathering necessary information from referral sources, promoting Agency services, and functioning as a clinical resource and customer service representative. Receives and processes client referrals as prescribed by the physician, and/or requested by the client/family, and in compliance with the state’s Nursing Practice Act, any applicable licensure/certification requirements, and the organization’s policies and procedures. Enters referrals into computerized database and forwards information in desired format to appropriate health providers and agency contacts. Evaluates referrals for client appropriateness for home health services. Receive and document medical orders, accept for services if appropriate and fully process (or delegate) referrals in an accurate and timely manner. Communicate information to involved parties according to Intake and THHS guidelines. Obtains all payer information relevant to the referred client and assists with payer verification process. Responds to inquiries regarding homecare/hospice services. Develops and maintains positive relationships with all referral sources, internal and external customers, and fellow associates.

MINIMUM QUALIFICATIONS

  • Graduate of an approved Nursing education program.

  • Current Nursing licensure in the state in which practicing.

  • Two years or more of Home healthcare experience.

  • Must have current Driver’s license and reliable transportation to and from work site.

  • Must be familiar with electronic referral platforms.

  • Must be proficient in the use of computer office software.

  • Must possess excellent and clear oral & written communication skills

  • 1-3 years prior experience in as a supervisor in customer service, homecare intake, scheduling or admissions role preferred.

  • Ability to consistently demonstrate commitment to the mission and Organizational Code of Ethics and adhere to the Compliance Program.

Your opportunity

  • Enjoy a truly patient-centered focus

  • Excel with supportive, motivated colleagues in an inspiring environment

  • Flexible scheduling options

  • Competitive salary

  • Career paths and professional development

  • Learn the industry's best, easy-to-use, advanced technology

Other benefits

  • First day Medical, dental and vision insurance

  • Short and long-term disability

  • 403b

  • Generous paid time off

  • Comprehensive orientation

  • Tuition reimbursement

About Trinity Health At Home

Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in twelve states. We are is a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect™ virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!

Qualified applicants are encouraged to apply online at: www.Trinity-health.org/careers

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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