Easter Seals Jobs

Job Description

We are seeking a highly motivated manager to lead a team responsible for ensuring the reliability, scalability, and performance of our mission-critical systems. In this role, you will recruit, mentor, and manage a team of talented engineers while fostering a culture of collaboration, innovation, and operational excellence. You will own the development and execution of strategies to achieve high service availability, define and monitor Service Level Objectives (SLOs) and Agreements (SLAs), and drive continuous improvement through automation and best practices. As a key leader, you will oversee incident management, root cause analysis, and implement proactive measures to reduce downtime and improve system resilience

Responsibilities

• Build, mentor, and manage a team of Engineers and SREs, fostering a culture of continuous improvement and operational excellence.

• Define and manage team goals, priorities, and performance metrics aligned with organizational objectives.

• Partner with recruiting teams to attract and hire top-tier talent.

• Ensure the availability, performance, and scalability of critical systems and services.

• Drive initiatives to achieve high uptime and meet Service Level Objectives (SLOs) and Service Level Agreements (SLAs).

• Monitor systems, resolve incidents, and lead post-incident reviews to implement corrective actions.

• Develop and enforce best practices for incident management, root cause analysis, and problem resolution.

• Establish and maintain runbooks, playbooks, and other documentation for operational processes.

Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS degree or equivalent experience relevant to functional area. Typically one year of software engineering or related experience.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer