Job Information
Arkansas Government Job INFORMATION SYSTEMS ANALYST in Little Rock, Arkansas
INFORMATION SYSTEMS ANALYST
Date: Sep 13, 2024
Req ID: 43262
Location:
Little Rock, AR, US, 72201
Category: DEPARTMENT OF EDUCATION
Anticipated Starting Salary: 46390.86
Position Number: 2209-9120
County: Pulaski
Posting End Date: Sep 20,2024
Office of Information Technology
Join the Arkansas Department of Education where each student is recognized as an individual. Through a cultivation of world-class educators, partnering with communities, and an influx of social supports, Arkansas Department of Education provides multi-level supports that help ensure students will receive a personalized education and develop a life-long love of learning.
Position Information
Class Code: D068C
Grade: IT04
FLSA Status: EXEMPT
Salary Range: $46,391.00 - $73,994.00
Summary
The Information Systems Analyst and is responsible for coordinating and directing telecommunications systems and staff. This position is governed by state and federal laws and agency/institution policy.
Functions
Supervises of the work of subordinate employees by establishing work schedules, assigning specific duties, and monitoring and reviewing the work on a regular basis to ensure adherence to instructions, deadlines, proper procedures or protocols, and the delivery of services to clients. Directs the operation of telecommunications systems, including television cable-access, internet access, telephone, two-way radio and paging systems. Acts as liaison with local telecommunications companies, vendors, and users regarding operation of the telecommunications systems, and troubleshooting of problems. Receives and logs messages from telephone and two-way radio transmissions, and monitors transmissions from other state agencies to assure dependable and uninterrupted operation of telecommunications systems. Directs the installation, repair, testing, and maintenance of telecommunications equipment and systems, and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing systems. Contacts and provides various emergency personnel with details of situation to aid in their response, and records and logs outgoing information. Conducts routine checks on field personnel recording time, location, and activity. Responds to requests for information by researching records, explaining rules and regulations, inquiring on terminal, and providing requestor with written and verbal findings. Types and maintains logs on all received and transmitted messages. Assists in budget planning by projecting equipment and other supply, and monitors office expenditures to ensure budget limits are not exceeded. Performs other duties as assigned.
Dimensions
None
Knowledge, Skills and Abilities
Knowledge of supervisory practices and procedures. Knowledge of Federal Communications Commission rules and regulations. Knowledge of operating procedures for telecommunications equipment and systems. Knowledge of cable access channel programming where applicable. Ability to communicate verbal transmissions. Ability to coordinate repair and maintenance of telecommunications systems. Ability to plan telecommunication equipment acquisitions. Ability to operate standard office equipment. Ability to maintain records. Ability to plan, organize, and oversee the work of subordinates. Ability to prepare oral and written information.
Minimum Qualifications
The formal education equivalent of a bachelor's degree with a major in communications or related field; plus three years of experience in telecommunications or related area, including one year in a supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Licenses
None
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market:Little Rock
