Job Information
Illinois Employer Dealer Development Administrative Analyst in Lincolnshire, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12221484
Kubota Engine America
JOB TITLE:
Dealer Development Administrative Analyst
DEPARTMENT:
Service Engineering
REPORTS TO:
Dealer Development Manager
FLSA STATUS:
Non-Exempt
Job Description Summary:
The Dealer Development Administrative Analyst will be responsible for providing comprehensive support to the Dealer Development Department by managing administrative tasks, coordinating communication, and assisting with project management. This role is crucial in ensuring the smooth operation of the department and enhancing productivity.
Duties and Responsibilities:
Department Support: Assist in building, establishing and developing the newly added Dealer Development Department, including creating ISO processes, procedures, and best practices.
Documentation: Prepare and edit correspondence, writing and editing internal and external communications, reports, presentations, manuals, contracts and other documents as needed.
Meeting Coordination: Organize and prepare agendas for meetings, host meetings, take minutes, and follow up on action items.
Project Management: Coordinate and manage various projects related to Dealer Development, including market research, surveys, evaluations, dealer/distributor manuals and expansion initiatives. Often multiple projects at once ensuring deadlines are met and objectives are achieved.
Dealer Support: Facilitate the contract process for the entire dealer network. Manage, maintain, update dealer records in the master database and vetting information for accuracy. Administrative onboarding of new dealersmergersupdatesterminations.
Dealer Opportunities: Identify potential dealers in targeted markets to expand the dealer network.
Performance Analysis: Monitor distributor and dealer performance metrics and prepare KPI (Key Performance Indicator) reports for goals, improvement, opportunities for growth, identify trends, analyze data and identify areas for improvement to develop action plans.
Communication and Relationship Management: Build and maintain strong relationships with distributors and dealers acting as a point of contact addressing inquiries and providing support in a timely manner.
Collaboration: Work closely with all internal Kubota department and distributor teams to facilitate Dealer Development initiatives.
Market Research: Conduct research on competitive landscape activities and identify market trends to support strategic growth, planning and decision-making within the dealer network.
Reporting: Strong analytical skills with the ability to interpret data and make strategic recommendations. Prepare regular reports on distributor and dealer performance, market insights, and development initiatives for management review.
Event Coordination: Assist in organizing training sessions, distributor/dealer meetings, and promotional events.
ISO-9001: Ensure all documentation and process follow ISO-9001 standards for Kubota and the Dealer Development Department.
Communicate, organize and maintain confidential information and material.
Follow safety guidelines and department and corporate policies and procedures.
Maintain an organized and secure work environment.
Other job tasks as required
Job Knowledge, Skills and Abilities:
Action oriented individual serving as the Trouble Shooter with the ability to Challenge The Status Quo, be the Voice of The Dealer/Distributor, identifying opportunities, being the Change Agent that drives progress.
Strong customer service and problem-solving skills with attention to detail.
Ability to be flexible and balance various projects with effective time management skills. Proactive mindset and utilize independent thinking to report improvement opportunit ies.
Ability to work independently and as part of a team effort that is customer focused.
Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously.
Effective people skills to interact across all levels of an organization.
Excellent communication and interpersonal skills to effectively work with a network of distributors, dealers, OEMs and internal stakeholders.
Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
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