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Nelnet Firstmark Operational Analyst IV (FMOA) in Lincoln, Nebraska

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Assist in department as needed using analytical tools, critical thinking and problem solving.

At this time, we are unable to move forward with candidates that reside in these states: Alabama, California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Michigan, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington.

Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes a 3/2 (in-office/work-from-home) split for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.

-Create/Update/Maintain reports for business needs.

-Reviews, analyzes, and evaluates business systems and user needs.

-Manage multiple conflicting priorities & consistently meet deadlines.

-Capable of communicating and negotiating effectively with all levels of users and management

-Work with other analysts and management to conduct analysis and solve problems regarding routine & chronic problems.

-Interpret and translate business requirements into detailed functional specifications and work-plans for other Team members.

-Utilized as a subject matter expert for repeatable process.

-Acquire knowledge in systems and processes.

-create and maintain the documentation for system functionality, processes, and procedures.

-Participate in and facilitate Consumer Loan projects to make improvements within departments.

-Actively participate in projects/initiatives with leadership team

-Support training and advanced analytic workshops as required.

-Learn basics of and participate in CPI projects.

-Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.

-Contribute to Continuous Process Improvement.

EDUCATION:

4-year college degree preferred.

EXPERIENCE:

Advanced experience with database concepts and simple query language (SQL) (Required)

Must have strong analytical skills to solve complex issues in a timely manner alongside an understanding of investment process flows.

3-4 years of experience in an analytical, student loan, technical, problem-solving or project -management position. (Required)

Some experience with report writing tools – Crystal reports (Business Objects) (Preferred)

Some experience with project management on small to medium projects. (Preferred)

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

-Advanced Beginning understanding of SQL language

-Initiative/ Willing to learn by picking up new work

-Problem Solving

-Agile Methodology

-Business Math

-Oral communications

-Written communications

-Decision Making and Critical Thinking

-Accuracy/Attention to Detail

-Project Management

-Managing Multiple Priorities

-Moderate understanding of Crystal and Snowflake reporting

-Moderate understanding of Jira and Confluence

Salary for this position starts at $42,195.55

#INDFirstmark

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

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