Easter Seals Jobs

Job Information

Arkansas Employer Integrated Account Servicing (IAS) Fraud Detection Senior Analyst in Lincoln, Arkansas

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4402370

An IAS Fraud Detection Senior Analyst at Arvest identifies, assesses, mitigates, resolves, and reports on existing and emerging fraud trends. They specialize in the ability to work cases from the point of detection to containment and is considered the subject matter expert on detecting fraud on deposit, loan, and cyber risk cases as well as banking laws, regulations, and compliance. They make high risk decisions based on facts, observations, regulations, and laws, utilizing their in-depth knowledge of fraud detection methodologies while leveraging advanced open-source intelligence techniques and tools available to detect fraud.

What Youll Do at Arvest: (Other duties may be assigned.)

  • Perform complex research of suspicious activity conducted against, or otherwise involving, Arvest Bank deposit and loan accounts, products, or services, which includes analysis of deposit and loan applications and accounts, following up with customers and potential fraud subjects, review of correspondence, phone conversations, video surveillance, log-in activity, transactional activity, and other relative data resources to the fraud case or event.
  • Assess the level of financial loss exposure by reviewing and analyzing account activity. Resolve abnormal and high loss fraud situations that require differential treatment or specialized resolution and research and handling.
  • Take action to mitigate the impact of identified fraudulent activities, including suspending services, placing holds, closing customer relationships, monitoring transaction activity during the resolution process, advising victimized customers on preventative steps, and collaborating with others as necessary. Prepare detailed and accurate reports on fraud incidents, investigations, and mitigation strategies for senior management and other stakeholders.
  • Ensure proper documentation of fraud cases, including evidence, analysis, and outcomes, while adhering to data protection and privacy regulations.
  • Provide subject matter expertise related to potential fraud. Possess extensive knowledge of the processes, policies, and procedures followed by frontline associates, contact center, Treasury Management and operational departments involved with fraud risk management.
  • Stay abreast of emerging fraud trends, techniques, and technologies and proactively adapt fraud detection strategies to counter new threats.
  • Understand and comply with bank policy, laws, regulations, and the bank\'s BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
DirectEmployers