Easter Seals Jobs

Activities which the I&T specialist directly controls. Impact on one or more company mission areas: (Employees, Service Provider, Profit, Customer, Compliance). The I&T specialist is responsible for communicating their metrics on a monthly basis.Activities which the I&T specialist directly controls. Impact on one or more company mission areas: (Employees, Service Provider, Profit, Customer, Compliance). The I&T specialist is responsible for communicating their metrics on a monthly basis.

Owns:

• Branch Infrastructure and technology 

• Adherence to Company’s policies and procedures as they relate to IT 

• Branch cybersecurity & access control 

• Asset Management & Procurement as it pertains to IT assets

• Tier 1 and Tier 2 support for Infrastructure and Technology

   

   Teaches: 

• Branch staff on policies and procedures around security and protecting our IT assets 

   

Creates and/or Implements: 

• Technology changes to drive efficiency with the IT staff and user group.

• Disaster Recovery and High Availability plan for systems 

• IT budget and procurement

• Technology Solutions

Skills

• Helpdesk Administration

• Troubleshooting and Diagnostic

• Vendor Management

• Effective written and verbal communication skills in English

• Time management and task prioritization (including project work)

• Collaborative mindset

• Knowledge of latest technologies and industry trends

• Commitment to company policies and controls Customer service skills

• 24-hour availability for after-hour incidents & implementations

• A sense of urgency