Easter Seals Jobs

Position: Dining Room Manager

Employer: Shawnee Country Club

OMJ Reference#: ADD

* *

Job Title: Dining Manager

Reports To: General Manager

Wage: $25-$28

Position Summary:

The Dining Manager is responsible for overseeing all dining operations to ensure a high-quality dining experience for our guests. This role involves managing staff, maintaining food quality and safety standards, optimizing service efficiency, and collaborating with the culinary team to create a delightful and memorable dining atmosphere.

Key Responsibilities:

• Operational Management: Oversee daily dining room operations, ensuring smooth and efficient service. Monitor dining room setup, ambiance, and cleanliness to ensure a welcoming environment. Manage reservations, seating arrangements, and waitlists effectively.
• Staff Management: Recruit, train, and supervise dining staff, including servers, hosts, and bussers. Conduct regular training sessions to enhance staff knowledge of menu items, service standards, and customer service skills. Schedule staff shifts and manage labor costs while maintaining optimal service levels.
• Customer Service: Always ensure a high standard of customer service, addressing guest inquiries and concerns promptly and professionally. Solicit feedback from guests to improve service and dining experience. Develop and implement strategies to enhance guest satisfaction and loyalty.
• Menu Management: Collaborate with the culinary team to plan and update menus, ensuring variety and quality. Monitor food presentation and portion control to maintain consistency and quality. Ensure compliance with food safety and sanitation regulations.
• Financial Management: Monitor and manage dining room budget, including labor, food costs, and operating expenses. Analyze financial reports and implement strategies to optimize profitability. Assist in forecasting and inventory management to minimize waste.
• Marketing and Promotions: Develop and implement promotional strategies to attract new guests and retain existing customers. Collaborate with the marketing team to promote special events, themed nights, and seasonal menus.
• Compliance and Safety: Ensure compliance with health, safety, and sanitation regulations. Conduct regular inspections and audits of dining operations to uphold standards.

Qualifications:

• Bachelor's degree in hospitality management, Business Administration, or related field preferred
• Proven experience in restaurant or dining management (3-5 years)
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Strong organizational and problem-solving skills
• Knowledge of food safety regulations and best practices

Working Conditions:

• Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
• Physical requirements include standing for extended periods, lifting and moving throughout the dining area.

To apply: Send resume to zach.ellsworth@jfs.ohio.gov with "Dining Room Manager" in the subject line