Easter Seals Jobs

Description

We are on the lookout for a Systems Administrator to join our team in Burlington, Massachusetts. The role involves providing first and second-level support for various hardware, software, and network issues, as well as managing and monitoring network infrastructure and security solutions. This position also requires the maintenance of accurate documentation and preparation of regular reports on IT infrastructure status, security incidents, and support requests.

Responsibilities

• Provide first and second-level technical support for Microsoft 365 applications, Windows endpoints and applications, and AWS services.

• Assist in managing and monitoring AWS services, network infrastructure, and security solutions, including Fortinet, Unifi, and SentinelOne.

• Address hardware and software issues relating to healthcare applications such as EHRs, EMR, PACS, and lab technologies.

• Maintain and update customer credit applications and records accurately and efficiently.

• Prepare regular reports on IT infrastructure status, security incidents, and support requests.

• Contribute to the management of customer accounts, taking appropriate actions as necessary.

• Provide support for network issues involving infrastructure such as Fortinet and Unifi.

• Manage technical support for security solutions including SentinelOne, Threatlocker, and Tenable.

• Utilize skills in cloud technologies, Dell technologies, Active Directory, and Windows Intune.

• Operate EHR and EMR Systems, as well as MS Office 365 and Azure Active Directory.

Requirements • Minimum of 3 years of experience in a Systems Administrator role or similar

• Proficiency in cloud technologies

• Experience with Dell technologies

• Knowledge and practical experience with Active Directory

• Familiarity with computer hardware and ability to troubleshoot issues

• Experience with Windows Intune

• Knowledge of EHR SYSTEM and EMR (Electronic Medical Records)

• Proficiency in MS Office 365

• Experience with Azure Active Directory

• Strong problem-solving skills

• Excellent communication and interpersonal skills

• Ability to work effectively both independently and as part of a team

• Ability to handle multiple tasks and prioritize effectively

• Strong attention to detail and high level of accuracy

• A degree in Computer Science, Information Technology, or a related field would be advantageous. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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