Job Information
University of Kentucky Patient Relations Assistant/UKHC in Lexington, Kentucky
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Relations Assistant/UKHC |
|---|---|
| Requisition Number | RE48667 |
| Working Title | Patient Relations Assistant/UKHC - Lexington Region |
| Department Name | MG100: Physician Based Clinics |
| Work Location | Lexington, KY |
| Grade Level | 06 |
| Salary Range | $16.20-24.82/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 3.5 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures. |
| Shift | Days, 8:00 am-5:00 pm, Monday-Friday, and other days and hours as needed. |
| Job Summary | This clinic seeks an individual to provide front desk registration in the outpatient clinic. Primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records. |
| Skills / Knowledge / Abilities | The ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.? |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | 3.5 years of experience required |
| Deadline to Apply | 02/02/2025 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk ().
- How many years of paid work experience do you have scheduling surgeries?
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- How many years paid employment experience do you have in insurance verification?
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- Please describe a time when you provided exceptional customer service and include specific details about the situation.
(Open Ended Question)
- Describe a position where you juggled multiple priorities and describe how you kept track of what needed to be done and ensured deadlines were met.
(Open Ended Question)
- Where did you first see this position advertised?
- UK Jobs Website
- Employee Referral
- Print Advertisement
- Job Fair
- InsideHigherEd.com
- HigherEdJobs.com
- Diverse Issues in Higher Education
- Oneclick.jobtarget.com
- Indeed.com
- Other On-line/Media Advertisement
- A Colleague, Friend, and/or Family member
- None of the above
Applicant Documents
Required Documents
- Resume
Apply Here: https://www.click2apply.net/a2dkddcbYGXgJhKBDfddaK
PI261117892
