Job Information
Amazon Human Resources Business Partner, Fulfillment Center Operations in Leon, Mexico
Description
Amazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.
As we strive to be Earth's best employer, our global Human Resources (HR) teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.
We are seeking a Human Resources Business Partner to support to our Fulfillment Center Operations team.
Key job responsibilities
Company Culture Steward
Apply understanding of Leadership Principles and values when consulting with employees and managers (i.e.: performance improvement, coaching plans, team meetings, employee development and promotions)
Initiate and support client group or site (or multiple site leadership) to develop the culture for that site or business
Organization Development and Planning
Understand key business goals, and business priorities, able to apply to core areas of HR responsibilities in order to prioritize work and set goals
Provide input into organizational design discussions (i.e. information about talent for succession planning, attrition risks)
Implement communication plan for organizational changes
Organization Health
Conduct diagnostics to identify trends and environmental Employee Resources (ER) or workplace issues, communicates findings
Partner with management to drive positive ER, or negotiation of works council or labor agreements
Proactively monitor and act to address ER or labor changes for the operation
Implement components of strategy and action plans that addresses workplace environment, employee engagement or retention issues
Conduct investigations of employee relations issues in consultation with management
Support rollout of compliance initiatives; understands and independently counsels the business regarding local employment law and legislation changes
Lead client group or site engagement activities and audits to monitor org health and to engage with employees/associates
Workforce Planning and Talent Acquisition
Partner with Recruiting and Agencies to coach managers around recruiting process
Interpret hiring data and provide recommendations to recruiting and client leaders for sourcing strategies
Understand local market for staffing needs
Participate in interview loops and debriefs
Approve offers, transfers, and compensation exceptions in client organizations
Engage with managers to ensure launch plans are created, participate in launch plans as needed
Monitor vendor and third party worker relationships for co-employment risk
Work closely with staffing and/or recruiting partners to maintain healthy candidate/staffing funnels
May manage vendor relationships, including facilities temp agencies, maintenance, drivers, and security
Talent Management and Development
Facilitate or assist multiple department or group level talent discussions
Drive identification and management of forward looking promotions for managers
Coach and develop business, site(s) leadership on performance and talent management with the business teams
Identify participants for programs, and manage internal communications related to training and development
Partner with leaders on talent development
HR Operations
Analyze data and share with leaders
Train and/or consult with managers on employee life cycle issues
Utilize Connections data and provide ideas and strategies for how to improve engagement and manager capability
Ability to speak to attendance, attrition, and staffing trends
Identify gaps in policy and services, makes recommendations for system process improvement and may draft and maintain policies for site
Roll out new policy changes/services and ensure business adoption and/or understanding of changes
May recommend exceptions to policies with input from senior leaders or HR management
Basic Qualifications
Bachelor's degree
5+ years of Human Resources Business Partner experience
3+ years of experience in working in an operations environment
3+ years of experience in payroll processes
English level B2+ (upper intermediate or above)
Preferred Qualifications
Master’s Degree or MBA in HR.
Experience within Logistics and Distribution or Manufacture Industry.
Problem Solving ability and analytical skills.
3+ years of experience working with unions.
Ability to manage workflow, with minimal oversight, in a fast-paced, frugal environment with multiple and sometimes changing priorities.
Proven ability to prioritize, meet deadlines and make best use of limited resources
Successful record of building and improving operational processes and procedures, ability to drive program efficiency and high levels of customer satisfaction
Ability to diagnose problems and identify and drive appropriate solutions
Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment
Amazon
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