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Insight Global Field Install Technician in Lenexa, Kansas

Job Description

Day to day:

 Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary.

 Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.

 Identifies and resolves problems for many types of service calls including emergency and after-hours calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results.

 May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects.

 Communicates with and work with the other team members consistently to improve overall operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

Required Skills:

 Extensive mechanical and electrical experience

o Example: works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper

o Knowledge of how to maintain, repair, diagnose and correctly install or replace equipment and machinery

 Construction skills and understanding of system plans

o Ability to read blueprints and drawings

 Excellent diagnostic, troubleshooting, and problem-solving skills

 Team oriented mindset and great communication skills Plusses:

 Experience installing security and/or fire equipment

 Experience working in an enterprise level environment

 Experience with CCTV and/or access control

 Knowledge of test equipment, such as a multimeter null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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