Easter Seals Jobs

Short Description

Bowman has an opportunity for an Regional Administrative Operations Manager to join our team in Leesburg, VA.

At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients.

Purpose

In support of regional and business unit leadership, oversee the efficient and effective administrative operations processes to ensure profitable operations of business units within a region.

Responsibilities

Leadership and Direction

• In conjunction with regional and business unit leadership, provide oversight and guidance to Branch Managers within a business unit including developing strategy, budgets, staff, and project deliverables.

• Provide oversight and direction for specific business processes or functions.

• Provide effective leadership, aiding Branch Managers in developing and maintaining positive and productive work environments with customers, clients, co-workers, and supervisors.

• Review work produced by administrative staff for quality assurance.

At the Operational and Company Level

• Assist Branch Managers in developing and implementing effective systems for improving internal and external quality, cash flow improvements, and meeting business plans.

• Develop recommendations and alternative solutions for review at the Business Unit / Regional management level.

• Assist with the marketing of the firm’s capabilities to establish new clients and enhance relationships.

Do the Work

• Work with divisional, regional and business unit leadership in creating and maintaining accurate reports.

• Adhere to and enforce established policies and procedures and recommend new and/or modified policies and procedures as needed to improve operational management systems, processes, and best practices.

• Assist business units in investigating, documenting, communicating, reporting, and resolving issues impacting prompt payment of invoices and/or disputed items.

• Working closely with Branch Manager, identify operational deficiencies and implement plans for improvement.

• Ensure that consistent and accurate records are kept, and reports are processed in a timely manner.

• Oversee administrative processes for correspondence, including cost proposals and change orders.

• Develop and manage key performance metrics for reporting revenue projections and collections.

• Develop and implement collections strategies to drive results and reduce past due balances.

• Assist with large customer and/or complex collections matters and dispute resolution.

• Analyze and interpret financial and operational metrics and develop recommendations.

• Lead weekly / quarterly management meetings, calls, and ad-hoc strategy discussions.

• Document procedures and develop training guides to provide cross-team learning opportunities for region.

• Mentor, motivate, train, and develop respective administrative staff to ensure the highest level of performance and promotability.

• Develop, plan, and coordinate opportunities for team building, team retreats, individual and team recognition, and other events throughout region.

Success Metrics and Competencies

• Advanced understanding of company financial reports and metrics.

• Ability to work both independently and within a team environment.

• Ability to effectively communicate with all levels of the organization and external partners.

• High degree of discretion and ability to manage highly confidential information.

• Highly motivated and problem-solving attitude.

• Strong sense of urgency in responding to constituents.

• Effective verbal and written communication skills.

• Strong work ethic and commitment to quality.

• Self-reliance and ability to operate independently with limited direction.

• Effective working relationship with internal leaders and peers, as well as external clients.

• Commitment to becoming a “citizen” of the broader organization, breaking down barriers and silos.

Qualifications

• Bachelor’s degree in finance, business administration or related discipline preferred or commensurate relevant work experience.

• Ten or more (10+) years of experience in an administrative role, including a minimum of five (5) years administrative experience in the land development / AEC industry or civil engineering industry

• Strong Microsoft Office skills, with advanced Excel skills.

• Knowledge of financial practices and report generation required.

Physical Demands and Working Environment

• Primarily indoor professional office environment which may include bright/dim light, noise, fumes, odors, and traffic.

• Mobility around an office environment.

• Frequent and prolonged use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

• Primarily local travel during the business day, although some out-of-the-area and overnight travel may be required according to the needs of the business.

• Occasional lifting or carrying up to 20 pounds.

• Occasional pushing or pulling up to 20 pounds.

• Occasional reaching outward or above shoulder.

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Job Description Disclaimer

Note: While this job description is intended to be an accurate reflection of the job requirements, it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary at any time with or without notice.

Bowman is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please go here: https://bowman.com/wp-content/uploads/2023/11/EEO-Policy-1.pdf. If you’d like more information on your EEO rights under the law, please go here: https://www.dol.gov/general/topic/discrimination.