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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Accounts Receivable Team Leader

The Accounts Receivable function is responsible for providing a first-class service to the entire UK business. The team are focused on reducing debt through credit control activities and improving our overall working capital position.

We are looking for an individual who is up for a challenge and is keen to make an impact. The Accounts Receivable Team Leader will report to the Head of the department. You will be focused on improving debt collection and ensuring billings are done on a timely basis. You will contribute to managing the UK group’s debtor book ensuring that aged debt is managed effectively, and DSO targets are met.

You`ll be working closely with the operational and finance teams as well as directly with our clients across the globe collecting debt and billing. The role is broad, challenging and rewarding. The successful candidate will be responsible for the day-to-day management of the SIUK Accounts receivable team, conducting regular 121s, debt reviews and team meetings.

The Accounts Receivable Team Leader will provide mentoring, guidance and support to the Accounts Receivable Controllers and Assistants, sharing their experience to assist them in resolving queries and improving efficiencies across the team. The Accounts Receivable Team Leader will require the gravitas to deal with issues, and be responsible for the team’s overall performance whilst understanding when to escalate to the Head of AR.

Responsibilities of the role include.

• Manage a team of Credit Controllers & Assistants

• Conduct regular 121s and debt reviews.

• Track cash collections for the team and measure performance.

• Work to procedures and processes for the Accounts Receivable team.

• Will be responsible for ensuring billing transactions, including invoicing, refunds, credits, and write-offs are completed in a timely basis in order to provide excellent service to clients and the operational and Finance teams.

• Ensuring month end activities are delivered in line with the Group financial reporting calendar and supporting the AR Manager with month end reporting.

• Maintain an excellent relationship with clients and operational teams for the purpose of information gathering for credit control, reporting, and billing.

• Using strong problem-solving skills, your focus will be to support the team to reduce overall debt, with a focus on the over 30 days aged debt, improve cash flow and to liaise across Sedgwick International UK to come up with innovative ideas and processes to reduce aged debt and debtor day figures.

• Ability to manage workload to achieve both billing and cash collections targets to ensure both of these areas are getting the appropriate attention in order to reduce the overall DSO position.

You will have/will be:

• Educated to at least 5 GCSE/GCE at A-C grades, including Maths.

• Experience of billing & credit

• Technical competencies in Excel & Word

• Knowledge of SAP would be an advantage.

• Able to work to targets, be self-motivated, focused, assertive and able to work in a team.

• Excellent communication skills via all appropriate media

What will you get for this role?

• Competitive salary depending on skills, experience, and qualifications

• Hybrid working

• Healthcare scheme

• A Self Invested Personal Pension Scheme

• Holiday allowance of 25 days plus bank holidays

• Discounts on various products and services

• Employee assistance programme for employee wellbeing

• Life assurance

• Group Income Protection

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)