Easter Seals Jobs

Company Overview

Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.

Job Category

Quality

Position Summary

We are looking for an Associate Product Warranty Specialist to join our team!

Our Associate Product Warranty Specialist role is the primary contact at the Distribution Center for all Market Assurance/Quality/warranty issues or concerns. This position assists with coordinate with Distribution Center logistics to manage product receiving and scrapping needs. The Product Warranty Specialist is responsible for ensuring cage inventory, coordination of shipping, safety requirements and workspace is maintained and also for conducting physical inspections of products demonstrating manufacturing conditions to determine if condition is a result of abuse or manufacturing. This role would be the SME for warranty adjustment program VIEW.

We believe in being part of a team that energizes you while respecting what drives you and that at the end of the day having a great work experience will create a great experience for our customers and the society we serve at large.

Responsibilities

In this role, your primary responsibilities will include:

• Assists with supporting phone center during high volume peaks/PTO coverage

• Responsible for providing a signal back to Product Engineering as needed to drive Early Warning awareness and drive actions as needed. Including RTR and Adhoc RTR

• Maintain warranty tools, adjustment software, excel files and associated documentation as needed.

• Support Special project from Corporate as needed including: HoloLens and Surveys

• Drives ongoing Calibration/training to ensure team remains current and identify training needs

• Maintain all warranty resource information i.e., service bulletins; recall information, etc.

• Remain current with Bridgestone Warranty terms and new tire/product launch training

• Active participation in ongoing Calibration/training including onsite training as needed.

• Assist in the development of operational and organizational improvements through collaboration, teamwork, and communication with impacted departments

• Maintaining corporate assigned KPI requirements. Including: tire per hour and blue code validation

• Maintaining corporate assigned KPI requirements.

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Minimum Qualifications:

• 2-5 years Team Lead experience (preferred)

• Ability to update or write work instructions and update warranty pamphlets.

• Ability to safely lift and/or maneuver 100 lb. tires is required.

• Limited travel for training, customer sites, and to Bridgestone Distribution centers as needed to assist with backlog as needed.

• Ideal candidates have the following attributes: hard-working, detail-oriented, safety conscious, pleasant and helpful attitude, can complete jobs while following proper procedures, will work safely and efficiently with minimal supervision.

Minimum Qualifications

Bachelor’s degree; or equivalent work experience

We are building a team as diverse as the world we serve. We believe in championing all perspectives, individuals, and teams. If you find this opportunity compelling, we encourage to apply.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.