Job Information
GLACIER BANCORP, INC Loan Support Specialist in LAYTON, Utah
About The Role
We are searching for a data driven Loan Support Specialist to join our Loan Operations team! This position has a strong focus on loan data, accounting, tracking sheets, system boarding and imaging. Among these duties include data entry and verification, exception reporting and cleanup, specialty loan tracking, research, construction loan draws, and other tasks as assigned. This includes creation in a host system with additional setup of customers, associations, relationships, code structures and other fields that drive management reporting and general ledger. This position supports in Commercial, Consumer and Construction loans as well. DUTIES AND RESPONSIBILITIES * Loan setup - includes creation of customers, accounts, associations, affiliations, relationships, collateral, FASB 91 accounting and all coding that drives reporting. * Document Imaging - images all loan files, financial data and other documents relative to loan relationship. Responsible for the accuracy and timeliness of all Images scanned to the Synergy System. * Collateral Tracking- Enter and validate collateral tracking "items" and associated "documents" for loans. Work with Lenders to clear outstanding collateral tracking items. * File Review -Complete loan file review post booking and enter exceptions into system * Department pipeline maintenance - keep status of loan through loan process up to date. Helps ensure all loans are completed. * nCino - Learn to navigate the nCino system in order to book and transfer images for commercial transactions * ECM Reviews - Verify all images are imaged correctly to the proper placeholder, are scanned completely front and back * Processes construction loan draws and ensure the draw process complies with the banks policies and procedures. This includes loan balancing, preparation of construction draw checks, and disbursements to vendor/supplier's and imaging of complete draw package after funding * Develop a general understanding of all functions related to Loan Operations and its role to the Bank. * Customer service and resolution of problems * Payoff quotes * Online entry of payments, transfers, loan funding, setting up Auto transfers and ACH * Keep management appropriately informed of issues or significant problems ADDITIONAL RESPONSIBILITIES * Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Adhere to the FCBU Bank Values and Purpose
Keeps management appropriately informed of area activities and of any significant problems
Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external customers as well as internal customers (all organization personnel).
Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful.
Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive "can-do" attitude, good attendance, punctuality, flexibility, and adaptability in meeting bank and customer needs.
- Keep work area tidy and maintain highest integrity of... For full info follow application link.
Glacier Bancorp is an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applica ble federal, state or local laws.
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