Job Information
Washington Suburban Sanitary Commission (WSSC) Project Outreach Manager in Laurel, Maryland
Position Information
Functional TitleProject Outreach Manager
Recruitment Category TypeStandard
Functional CategoryCommunications
GradeGS.13
FLSA StatusExempt
Requisition Number24-0314
Number of Vacancies1
Job LevelNon-Management
Job CodeN/A
Job Description Summary
Organization NameCommunications
Reports toDivision Manager, Customer Engagement & Advocacy
Full or Part TimeFull Time
If Part Time how many hours per week
Regular or TemporaryRegular
Position End Date (if temporary)
Work Schedule
Regular work schedule is M-F 8:30 AM – 5:00 PM but evenings and weekends will be needed based on business needs.
Position LocationLaurel
Position Summary Information
General Summary
TheProject Outreach Manageris responsible fordeveloping strategic plans to inform the public and local communities, municipalities and other stakeholders of WSSC Water’s construction activitiesthrough standard communications techniques. The Project Outreach Manager is responsible for public outreach during community events, public meetings, government agency meetings, and other opportunities to communicate WSSC Water’s current and upcoming projects. Also coordinates the work of contractors and internal stakeholders.
Essential Functions
Develops high-level community outreach strategies for construction and other projects, employing a variety of communications tools tailored to various projects
Advises management of potential and actual community issues and concerns related to projects
Provides outreach support to various departments inside WSSC Water including, but not limited to Engineering, Utility Services, Customer Relations, Intergovernmental Relations, and Finance
Coordinates contractors and internal stakeholder activities to reach desired outcomes for specific projects
Researches, develops and prepares information and resources for use in presentations and outreach efforts
Works with various WSSC Water teams to determine whether outreach for a specific project will be handled by a consultant, internal teams or other means
Coordinates community outreach meetings on specific construction projects as well as Commission attendance at general community meetings with County agencies and other groups
Oversees drafting of fact sheets for WSSC Water construction projects in consultation with consultants, project managers and technical staff
Updates WSSC Water website with the details and status of all construction projects
Attends various public meetings upon request and provides professional responses to public concerns and issues
Coordinates presentations in public settings on construction projects and programs
Develops news releases promoting and providing updated information on construction projects
Drives a vehicle to conduct WSSC Water business
Other Functions
Performs related duties as assigned.
Work Environment And Physical Demands
Business casual office setting along with some some field work.
Required Knowledge, Skills, And Abilities
Knowledge of the structure and staff of both Prince George’s and Montgomery counties
Familiarity with the neighborhoods and geography of WSSC Water customer areas
Intermediate Microsoft Office skills
Familiarity with the basics of construction project development
Knowledge and experience working with a capital and operating budget process
Advanced project management skills
Good leadership skills
Excellent presentation skills
Ability to communicate effectively and to build collaborative working relationships with all levels and demographics
Ability to comprehend and simplify technical information
Ability to develop presentations, brochures, and other outreach materials for a variety of audiences
Minimum Education, Experience Requirements
Bachelor’s degree in Communications, Business, Engineering, or related discipline
5+ years’ experience developing and executing communications and community outreach programs that include:
2+ years public speaking experience
1+ year experience managing a communications outreach budget
Intermediate experience using Microsoft Excel and PowerPoint
Or
High school diploma or equivalent
9+ years’ experience developing and executing communications and community outreach programs that include:
2+ years public speaking experience
1+ year experience managing a communications outreach budget
Intermediate experience using Microsoft Excel and PowerPoint
Additional Requirements
Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter
Possession of valid driver’s license with no more than 4 points and the ability to obtain and maintain a WSSC Water driver’s permit within 90 days of hire or transfer
Evenings and weekend hours may be required
Preferences
Project management certification
Construction or engineering coursework
Fluent in speaking and writing Spanish
Salary$83,798 - $142,457
Posting Detail Information
EEO Statement
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.
Close Date11/29/2024
Open Until FilledNo
Special Instructions to Applicants
All applicants must submit a community presentation in the “Other Document” section of this application to be considered for this position.
Additional Information
All applicants selected will be subject to drug screening and a background check/verification.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Do you have a valid driver's license with no more than 4 points and with no restrictions (except eyeglasses/contact lenses)?
Yes
No
- Will you, now or in the future, require sponsorship for employment visa status?
Yes
No
Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?
Yes
No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application