Job Information
Washington Suburban Sanitary Commission (WSSC) Permit Agent in Laurel, Maryland
Position Information
Functional TitlePermit Agent
Recruitment Category TypeStandard
Functional CategoryEngineering & Construction
GradeUO.10
FLSA StatusNon-Exempt
Requisition Number25-0028
Number of Vacancies1
Job LevelNon-Management
Job CodeN/A
Job Description Summary
Organization NameDevelopment Services
Reports toSupervisor, Permit Services
Full or Part TimeFull Time
If Part Time how many hours per week
Regular or TemporaryRegular
Position End Date (if temporary)
Work Schedule
M-F
8:00am – 5:00pm
Position LocationLaurel
Position Summary Information
General Summary
ThePermit Agentperforms a variety of engineering-related duties, technical and administrative tasks, and customer relations functions in support of Permit Services and other engineering offices within the Commission. Permit Agents prioritize, track, and coordinate multiple projects and extensively use multiple web-enabled and corporate database systems to accurately determine and assess a wide variety of fees; and efficiently processes financial transactions, ensuring compliance with operational and audit guidelines.
Essential Functions
Reviews, approves, and processes a variety of basic to complex residential and non-residential service applications and verifies compliance with WSSC Water resolutions, Plumbing and Gas Fuel Code, rules, and regulations and applicable legal requirements
Administers the reception,review, and processing of the waste hauler permit applications, waste hauler disposal manifests, septage manifests, notice of violations, civil citations, compliance directives and maintenance directives in accordance with the consent decree guidelines, internal audit and using LINKO or other databases
Coordinates and communicates with Regulatory Services Division and/or directly with the hauler/contractor to resolve any FSE and/or hauler manifest issues
Administers the license issuance process of master plumbers, gasfitters, journeyman, drain/sewer cleaner and cross connection in accordance with the plumbing and fuel gas code guidelines
Researches and interprets water and/or sewer construction plans, preliminary plans, record plats and legal descriptions to ascertain property ownership and reviews for availability of existing and proposed water and/or sewer
Examines and approves associated engineering/construction drawings to determine type and size of services required
Tracks developer-built and WSSC Water-built projects using various databases to ensure accuracy of project information
Confers with WSSC Water plan review inspectors, DSG and system inspection contract managers to ensure permit and project-related requirements are properly coordinated and timely follow-up with customers is achieved
Daily computes, levies, and collects a wide variety of fees based on Commission-approved rates, including System Development Charges and issues pre-approved exemptions and credit vouchers
Responsible for maintaining and balancing a daily cash drawer
Independently conducts broad analysis and research preparing refunds related to system development charges, connection, plumbing/gasfitting permit and inspection fees
Approves the release of residential and non-residential building certifications to Prince George’s and Montgomery County
Independently conducts broad analysis and research preparing refunds related to System Development Charges, connection, plumbing/gasfitting permit and inspection fees
Communicates with County officials, developers, and engineers on matters directly related to the WSSC Water policies/procedures, plumbing code, fees, legal documents that apply to new development or redevelopment when connecting to our water/sewer system
Assists the Intake Section (Permit Specialists) with performing pre-screen (acceptance/rejection) of all project submittals according to the established DSG project submittal requirements
Other Functions
Performs other duties as assigned.
Work Environment And Physical Demands
Work is peformed in a business casual office environment.
Required Knowledge, Skills, And Abilities
Knowledgeable in reading and interpreting all phases of engineering drawings conceptual design or plumbing plans and a variety of maps used throughout the development services (DS) process such as 200-foot sheets, plats, right-of-way/easement documents, topography maps, and as-builts
Knowledge of the principles and practices of commercial FSE fats, oil and grease control and processes
Good research, analytical, organization and documentation skills culminating in the ability to make sound decisions based upon prescribed policies and procedures
Ability to gain working knowledge of existing WSSC Water information systems such as GIS , PPIS , CSIS , AIS , MMIS , LINKO , ERISA , online permitting applications, electronic plan review application (i.e.ProjectDox), microfilm records, or other database systems
Ability to use external information systems such as MD Assessments database, Maryland Land Records, Prince George’s and Montgomery County’s Water and Sewer Plan Amendments to effectively read, research and comprehend legal descriptions for property research
Ability to read and interpret basic to moderate engineering drawings, plans, plats, maps, right-of-way/easements and covenant documents
Ability to gain full knowledge regarding various service connection/abandonment constraints, deferred payment resolutions, various state-mandated SDC exemption programs, and WSSC Water’s CIP developer-related reimbursement program
Ability to gain working knowledge of WSSC Water Plumbing and Fuel Gas Code, certain design and construction standards, pertaining to the processing of a variety of service applications and review of basic and moderate SEP and onsite plans
Ability to accurately compute and levy a variety of fees and SDC charges in accordance with Commission approved fee schedule
Ability to deal tactfully and communicate effectively with officials and the public in order to intelligently discuss or resolve permit and development-related problems
Ability to communicate effectively in both verbal and written forms
Minimum Education, Experience Requirements
High School diploma or equivalent
3+ years of sub-professional engineering or technical experience in reading and interpreting engineering drawings, plans and plats, or related permit or project administration experience (OR 20 college level credits in engineering-related courses)
2+ years of experience in the use of software applications (i.e. Word, Excel, Outlook)
Additional Requirements
Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter
Overtime hours may be required at times
Preferences
Additional years of experience preferred.
Salary$31.18 - $53.00
Posting Detail Information
EEO Statement
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.
Close Date01/22/2025
Open Until FilledNo
Special Instructions to Applicants
Additional Information
All applicants selected will be subject to drug screening and a background check/verification.
This position is a Union position represented by International Brotherhood of Teamsters.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Will you, now or in the future, require sponsorship for employment visa status?
Yes
No
Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?
Yes
No
- Resume
Optional Documents
