Job Information
Arizona Department of Economic Security Hotel Front Desk Agent P/T in Laughlin, Nevada
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6585015
* Must be 18 years + to work in this position
SUMMARY: The Front Desk Clerk is responsible for checking guests in and out and reconciling guest accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet guests and determine if guests have a reservation. If yes, searches computer file
- and prints out registration forms, obtains signatures and identification, files copy of
- registration form and retrieves same upon check-out.
- Prepares keys for proper room.
- Makes decision as to which room to give to guest, based on guest requirements and desires.
- Assists with billing inquiries and refunds.
- Blocks rooms for Groups, VIPs, Sales and Casino Departments.
- Other related duties as assigned.
- Must be available for scheduled work.
- Must exhibit the Family Style Service model at all times.
