Job Information
Golden Route Operations Armed Security Officer in Laughlin, Nevada
City
Laughlin
State
NV
Shift
Varies
Type of Shift
Full Time
Department
Security
Armed Security Officer Aquarius (Laughlin, NV)
Description:
Summary:
Monitor and patrol assigned areas to provide a safe environment for guests, team members, the company and their property. Provide outstanding service to our guests with questions and/or concerns.
Essential Functions and Responsibilities:
Provide protection for guests and team members
Guard all transfers of moneys and tokens on the casino floor and transport hopper fills, chip fills and credits
Interact with guests and team members in a professional manner and interact with local law enforcement agencies as required
Patrol all areas of the casino and hotel
Assist guests with room keys
Respond to reports of guest and/or team member injury or illness
Preserve the scene of criminal activity for investigators and outside agencies
Complete all incident reports pertaining to outside patrol issues
Escort armored car personnel around the property
Escort trespassing individuals off property
Secure the operations office during in-custody situations
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Requirements:
Qualifications
Minimum one year of law enforcement, military or EMT experience highly preferred
Proven experience using sound judgment and making appropriate decisions during challenging situations and/or interacting with challenging patrons
Proven experience providing high level of guest service
Excellent guest service skills
Working knowledge of Microsoft operating system and applications preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals and ability to write routine reports and correspondence
Able to attend and successfully complete all quarterly firearms training and annual security recertification training
Compliance with all mandatory training courses and certifications on an annual basis (i.e. Sexual Harassment, New Leader Orientation, Active Shooter, AVADE, etc.)
Must be at least 21 years of age
High School Diploma or equivalent
Must be able to communicate effectively in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Nevada Gaming
Alcohol Awareness
Valid Driver’s License
10 Year DMV History Report
Must be able to qualify under Golden Entertainment requirements with his/her weapon under PILB guidelines
NRA Basic Pistol Shooting Class
Physical Requirements
Ability to work for continuous time periods in extreme heat and cold
Regularly walk, stand, stoop or sit at a desk or table
Ability to jog or run as situations dictate
Ability to occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs.
Speech, literacy, hearing and vision (critical)
Ability to ascend or descend ladders, scaffolding and ramps
Ability to distinguish shades of color
Work for sustained periods of time maintaining concentrated attention to detail
Communicate via radios
Work Environment Potential Conditions
Indoor and outdoor
Smoky and noisy
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Job Description Acknowledgement
By signing below, I acknowledge that I have been afforded the opportunity to review this job description and ask any questions I had pertaining to such. I understand that I shall be held accountable for adhering to the information listed herein.
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