Job Information
Lithia & Driveway Service BDC Admin in Latham, New York
Dealership:L0367 Ford of Latham
Ford of Latham
Appointment Generator – BDC Admin – Call Center Full-Time. Must be able to work evenings & Saturdays. Ford of Latham is looking for Friendly and Motivated people to join our growing Service Department Call Center. Applicants must be self-motivated, with high energy, enthusiastic, dependable, and have great communication skills. We need people who can work as team as well as work independently. Appointment Coordinator - Job Description:
The Appointment Generator is responsible for answering incoming calls from service customers looking to schedule service appointments for their vehicles. This position also involves outbound calls to customers in database and responding to Internet and telephone customer inquiries, as well as occasionally greeting customers in person as they enter the Service Department and directing them to the right locations. Other duties as assigned. BDC Representative - Requirements:
Excellent written and verbal communication skills
Ability to answer heavy inbound call traffic, make outbound calls and send emails daily
Strong communication skills including written and verbal
Detail oriented with ability to multi-task
Professional appearance
Clean, valid in-state driver's license
Qualifications:
Previous experience with sales or Telemarketing a plus
Experience in phone sales, business development, customer service a plus
Demonstrate a professional, enthusiastic, and friendly attitude
First-class verbal, written and communication skills.
Ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment
Est. Annual Earnings: $45k-$90k++
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
