Easter Seals Jobs

Position Overview

This position is responsible for reducing regional subrental costs, increasing equipment utilization, improving internal customer service, and implementing cost-savings strategies developed in conjunction with regional and corporate teams. Oversee the equipment sharing process between regional locations. Contribute to and implement overall business strategies related to developing subrental relationships while participating in pricing plan negotiations and revisions. This position will report into the Director of Asset Optimization.

Key Job Responsibilities

Asset Management & Large Event Support

Work closely with regional teams and Regional Equipment Managers to develop logistical plans resulting in maximum utilization of company owned equipment within the region and nationally. Gather equipment shortage data and source equipment from internal locations to fulfill those needs. Work with regional locations to manage equipment logistics and prioritize regional equipment for large events. Oversee internal equipment transfers, transportation logistics, and quality control process, with an emphasis on keeping company-owned equipment in use and available as often as possible to maximize cost reduction opportunities.

Information Management & Analysis

Construct and maintain a log for analyzing equipment usage trends. Work with the Managers of Asset Planning to assess product utilization, costs, revenues, and contribution. Analyze sub-rental and depreciation data for all locations within assigned region to seek out opportunities to improve financials and improve client satisfaction. Assist in developing long-term strategies for maximizing internal resources to lower costs.

Customer Service

Execute high communication standards, both verbally and in writing, to set, follow through, and meet customer expectations clearly and accurately. Work closely with all divisions to maximize equipment utilization and ensure large equipment needs can take advantage of local resources to maximize cost-reduction. Assist with trainings and / or development programs for local teams to increase and enhance technical knowledge of company-owned assets.

People Development

Increase operational effectiveness by communicating Encore core values, strategies, and objectives to team members. Monitor and improve the team’s efficiency and productivity using standards and KPI’s as determined by senior leadership. Establish clear expectations regarding responsibilities, behaviors, and daily activities. Provide training and development opportunities for team members and ensure a safe work environment consistent with company values. Provide continuous feedback to direct reports and conduct annual reviews. Partner with HR business partners to manage human resources activity including selection, performance management, salary administration, training and development and strategic human resources planning.

Vendor Management

Manage existing relationships with local subrental providers to provide the most efficient coverage and service throughout the business. Work with regional teams to resolve occurrences of missing and damaged equipment. Work with field locations to negotiate rental rates for large opportunities. Work with both the vendor and field locations on any service issues, gather feedback on overall support levels, and work with the regional and corporate teams to outline opportunities for improvement. Perform frequent vendor reviews, including field surveys, to ensure service standards and guidelines are consistently high.

Reporting

Establish relationships with relevant field leadership to cultivate understanding of Asset Management processes and develop effective reporting processes. Establish actionable benchmarks and report out to various leadership teams on progress, successes, and challenges. Lead Regional Equipment Manager team in providing regular, detailed reports that outline specific action steps and provide concise evaluation of regional equipment needs. Track and regularly report on the achieved savings of executed strategies.

Job Qualifications

• 3-5 years of Management experience

• Demonstrated excellent leadership and management skills

• Strong written and verbal communication, interpersonal, and customer-service skills

• Ability to successfully interact and support all levels of management within the organization

• Strong analytical ability

• Advanced knowledge of Excel

• Demonstrated attention to detail and concern for quality

•Organizational skills sufficient to prioritize work and complete assignments accurately

Competency Group

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Demonstrates Self-Awareness

Drive Results

• Ensures Accountability

See The Big Picture

• Decision Quality

• Manages Complexity

Value People

• Collaborates

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.