Job Information
Dawson Enterprises Sales Representative (Sales Rep) in Las Vegas, Nevada
POSITION:Customer Service Sales Representative *SCHEDULE: Full-time *LOCATION: Las Vegas, NV89104 **SALARY:$35,000 - $45,000 Base, plus commission-earning unlimited.
**TO APPLY: Please send resume to mhenderson@detr.nv.gov with CSR Sales Rep in the Subject line.
**ABOUT US: Sonitrol Southern Nevada is a leading provider of electronic security solutions, including burglary, access control, CCTV, and fire monitoring services. We are part of a global network of security providers with over 60 years of experience and a proven track record of over 187,539 apprehensions nationwide. We have proudly served Nevada for over 33 years.
**SUMMARY: As a Customer Service Sales Representative, you will be the primary point of contact for our existing customers, responsible for maintaining strong relationships and customer account management, retention and ensuring customer needs are continually met, through exceptional service and care. You will analyze customer needs to identify opportunities for additional services, new facilities, and educate them on the best solutions to meet their evolving needs.
Additionally, seeking new opportunities and customers, through referrals from existing customer base, networking and cold calling. Responsibilities also include, assisting the customer through the entire process, from design, contracts, ensuring installation satisfaction and training new users. Your ability to build rapport, understand customer needs, and provide tailored solutions will be essential in this role.
MINIMUM/PREFERRED QUALIFICATIONS:**
- 3+ years of customer service experience
- 3+ years of proven business-to-business sales experience
- Post-secondary education desirable, equivalent work experience
- MS Office proficiency.
- Strong commitment to customer service.
- Excellent verbal and written communication skills.
- Strong time management and organizational skills.
- Ability to work independently and as part of a team.
- Desire to learn and become well-versed in product knowledge.
- Clean driving record and reliable transportation.
- Ability to obtain a Sheriff's License in Nevada.
- Ability to pass all background checks.
RESPONSIBILITIES:
Build and maintain strong relationships with existing customers.
Provide exceptional customer service through personalized communication and support.
Analyze customer needs to identify opportunities for upselling and cross-selling.
Recommend and sell appropriate products and services to meet customer needs.
Educate customers on current and latest offerings.
Suggest enhancements to improve customer security systems solutions.
