Easter Seals Jobs

customer service representative.

• largo , florida

• posted 1 day ago

job details

summary

• $15 - $15.50 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4689300

job details

Do you have experience in customer service or call center work? Are you knowledgeable in the Home Appliance field? You can use both of those skills in this Customer Service Representative position.

Randstad Pinellas is currently recruiting for Customer Service Representative opportunity at a manufacturing company in Largo, FL. It is a fast paced environment with a professional team.

Position is in Largo, FL.

$15.50/Hour SHIFT DETAILS: Fluctuating hours. 7am to 4pm, 8am to 5pm, 9am to 6pm, and 10am to 7pm. All shifts include an hour lunch.

Candidates must have at least 2 years customer service, call center experience.

Please online now and attach your resume!

salary: $15 - $15.5 per hour

shift: First

work hours: 7 AM - 7 PM

education: High School

Responsibilities

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience

What your day-to-day will look like:

• Assist customers and business partners via telephone and email

• Handle customer complaints in a calm, professional manner

• Diagnose, assess, and resolve problems or issues

• Monitor progress of delivery routes

• Scan haul-away pods and verify stamps

• Process changes or cancellations to delivery orders

What you'll need to excel:

At a minimum, you'll need:

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

It'd be great if you also have:

• High school diploma or equivalent

• 1-year related experience preferably within a call center environment

• strong customer service skills and the ability to satisfactorily resolve issues

• Solid ability to multitask with exceptional organizational skills

• Ability to thrive under pressure while delivering solutions that exceed customer expectations

In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.

The essential functions of this role include:

• working in a smoke free environment

• working weekends

Skills

• Active Listening

• Customer Service

• Telephone Etiquette

• Basic Computer Skills

• Typing Skills

• CRM

• Follow-up

• Customer Relationship Management

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

NC

natasha cummings

• +1 813 286 9194 (tel:+1 813 286 9194)

• natasha.cummings@randstadusa.com