Job Information
Qualified Staffing Services Customer Service Representative in Lapeer, Michigan
Are you an experienced Customer Service Professional? Davison area Auto Auction Specialist is seeking a new member for their team of professionals. This is a 1st Shift position, Monday-Friday, pay is $18 per hour. Candidates must submit an up-to-date resume to be considered.
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Customer Service Representative:
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers. The CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations.
Job Duties and Responsibilities:
- Receive and process payments.
- Update lot (vehicle) notes in the system.
- Answer multi-line telephone in a professional manner.
- Face to face customer interaction.
- Use company resources to gather information and offer solutions to meet customer needs.
- Contact clients to obtain vehicle pick-up information.
- File documents according to criteria.
- Process mail incoming and outgoing per criteria.
- Read and interpret various reports and documents.
- Proper completion of sale documents.
- Other duties as assigned.
Skills and Requirements:
* Previous proven customer service experience.
* HSD or equivalent.
* Professional demeanor and communication.
* Previous administration, clerical, data entry and phone operation required.
Why work for Qualified Staffing?
We offer a fantastic benefits package to all our employees. This includes healthcare, vacation/holiday pay, and 401K! In fact, these are the same benefits that we offer our corporate employees! Applying for one job with Qualified Staffing is like applying for hundreds of jobs all at once! We respond to every job applicant within 24-48 hours.
