Easter Seals Jobs

UMH Sparrow Food and Nutrition - Retail Staff

Positions Location: Lansing, MI

Job Description

General Purpose of Job:  

To assist in the preparation and delivery of retail services to meet the needs of all Sparrow retail locations while delivering high quality, personable customer service to all customers.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis.  Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Assists in the preparation, sale and distribution of food items at all retail areas serviced by Food and Nutrition Services.
• Stocks, sorts and puts away food, disposables, dishes, utensils and other items and supplies used by the department.
• Performs accurate cash handling functions as assigned.
• Ensures accurate charging for all items, from all customers for every transaction.
• Cleans and sanitizes equipment, work and storage areas. Washes dishes, pots, pans and carts. Disposes of trash, refuse and recycling.
• Adheres  to prescribed safety practices and procedures.
• Communicates with customers and co-workers as appropriate to their job assignments while exhibiting high customer service standards.
• Contributes to and supports Goals and Objectives of Food and Nutrition Services and the Health System.
• Maintains hospital standards by participating in in-services, committees, continuing education programs, etc.
• Demonstrate and encourage exceptional customer service.

• Adheres to the established dress code and standards for personal appearance and hygiene. 

   

Job Requirements

General Requirements

• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.

Work Experience

• Previous retail food service. Preferred. • Previous cash handling experience. Preferred.

Education

• High school diploma, GED or successful completion of 12 grades combined with continued enrollment in early college program. • ServSafe Certification. Prefer