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Student Assistant - 7 Vacancies

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Student Assistant - 7 Vacancies

Salary

$826.40 - $2,296.80 Biweekly

Location

Lansing, MI

Job Type

Non Career

Remote Employment

Flexible/Hybrid

Job Number

3103-23-043TH

Department

Education

Opening Date

05/12/2023

Closing Date

Continuous

Bargaining Unit

UNITED AUTO WORKERS (UAW)

• Description

• Benefits

• Questions

Job Description

The Michigan Department of Education (MDE) provides leadership, resources, support, and guidance to approximately 200,000 school district staff and nearly 8,000 child care providers serving approximately 1.5 million students in public and non-public schools, 110,000 students in early childhood programs, 30,000 children receiving childcare, and 39,000 students in special education transition services. In addition, MDE provides administrative support and supervision for the Michigan School for the Deaf and the Library of Michigan.

MDE is responsible for state education leadership in a local control state and works to implement state and federal education laws, disburse state and federal resources, license educators, develop state summative assessments and accountability systems, create state academic standards, and coordinate school health and nutrition programs. In addition, in developing and promoting the state’s Top 10 Strategic Education Plan, MDE works with partner education entities and stakeholders to improve public education for children across the state. MDE’s role in the improvement of public education extends to providing information and feedback to public policy-makers, convening educators on public policy issues, recommending draft language on legislation, and developing guidance to districts on statutory changes adopted at the state and federal levels.

Join a team of highly trained and educated individuals committed to supporting learners and learning in Michigan. Serving students, parents, families, educators, and communities within a culture that promotes excellence and respects diversity, our work is meaningful and impactful.

As a State of Michigan employee, you will receive a competitive wage and benefit package that values your experience and skills. You will join a team of more than 500 professionals at the department and almost 50,000 in state government who are committed to excellence in public service.

The Michigan Legislature created theLibrary of Michiganto guarantee the people of this State and their government one perpetual institution to collect, preserve and provide access to the story of the State, and to support libraries in their role as essential community anchors.

Since 1828, during Michigan's territorial days, the Library of Michigan has served state government and the people of Michigan much as the Library of Congress works at the federal level. The library’s early task was to collect, compile and store Michigan territorial laws and other important documents that formed the basis for Michigan ’s government today. The library's responsibility has expanded to include a comprehensive collection of Michigan related documents, journals, books, and other materials.

Library Of Michigan (4 Vacancies) Position Description (https://mcsc.state.mi.us/AgencyPDFs/22052PDStudent.docx)

This position is in the Library of Michigan. Duties entail scanning and processing digital materials, shelving books and other library materials, processing library materials and assisting with mail. Many of the assignments require various computer software, and some tasks are repetitious in nature.

Primary Physical Work Address - Position is located at the Library of Michigan 702 W Kalamazoo Street Lansing, Michigan .

The Office of Educator Excellence (OEE) and the MDE support the educational achievement and flourishing of all Michigan students, Pre-K through 12th grade, by ensuring that all students have access to high-quality instruction delivered by well-prepared and well-supported professional educators and that those educators receive recognition for their service. OEE accomplishes this goal through the creation, implementation, and administration of programs across the education ecosystem to develop and maintain Michigan’s educator workforce.

Office of Educator Excellence (3 Vacancies) Position Description (https://mcsc.state.mi.us/AgencyPDFs/23043PDStudentOEE.docx)

The duties of this position will be to answer calls from educators and the general public, open mail and scan applications and other documents. Staff in these positions will use a multi-line phone system with extremely high call volumes (up to 150 calls per day) from educators requiring password resets so they can access their accounts in the Michigan Online Educator Certification System (MOECS). Student assistants will work up to 24 hours per week.

Primary Physical Work Address - Position is located at the John Hannah Building, 608 West Allegan Street. Hybrid flexible schedule of in-person and remote work arrangement.

Required Education and Experience

Required Education and Experience:

Please review the job specification and the position description for the full list of responsibilities, required education and experience, and knowledge, skills, and abilities.

Alternate Education and Experience

Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

Additional Requirements and Information

Some positions may require a current or past possession of a Michigan's teacher's certificate or one comparable to the one issued in Michigan.

Your submittal is considered complete with the following required documents:

• Completed Application

• Resume (entered or attached to the job posting)

• Official copy of transcripts (when necessary)

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.

Non-career employees are not eligible for insurance benefits or paid time off, however, they may be able to participate in a deferred compensation plan 401k and/or 457.

01

MDE1 - Do you understand that failure to provide all requested documentation (cover letter, resume, and transcripts) may result in elimination from the competitive process?

• Yes

• No

  02

  MDE2 - The State of Michigan is a drug free workplace. Prospective employees will be required to pass a pre-employment drug test. Do you understand this requirement?

• Yes

• No

  03

  MDE3 - Do you currently work at the Michigan Department of Education in one of the following capacities? (The Michigan Department of Education is a department within the State of Michigan government. Michigan Public School employees are not employees of the Michigan Department of Education.)

• Current State of Michigan Department of Education employee

• Temporary Service employee

• Contractor Service employee

• None of the above

  04

  MDE4 - Please indicate how you learned of this Michigan Department of Education job posting (e.g., State of Michigan Job Opportunities web site, MASA website, etc.).

  05

  MDE5 - Please be aware the application review and determination of your eligibility for this position is based solely upon the information provided in your application packet, especially the Work Experience, Supporting Attachments (transcripts, certifications, etc.) and Supplemental Questions sections of your application. Therefore, it is imperative that you provide extensive detail and accurate dates of employment in the applicable sections of your application. It is the applicant's responsibility to attach official college transcripts to the application. For our purposes, an official college transcript must contain your name, the college name/address, the degree conferred/date granted, coursework completed (especially if no degree was granted) and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, as long as it contains the elements listed above. Web-based, internet, or unofficial transcripts are not acceptable. Failure to attach official transcripts may eliminate your application from the selection process. Information provided in your application, resume, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses or applications without requested application materials may be eliminated from further consideration. Have you read and understood the process for submission and use of your application materials?

• Yes

• No

  06

  MDE6 - Are the responses to your supplemental questions reflected in your application supporting materials? Please note, if information is not reflected in the supporting materials, you could be screened out.

• Yes

• No

  07

  Which position(s) are you interested in?

• Library of Michigan

• Office of Educator Excellence

  08

  How many years of office work experience do you have?

• None

• Less than 1 year

• 1 to 3 years

• 3 to 5 years

• More than 5 years

  09

  Please describe your office work experience.

  10

  How many years of phone support or customer service experience do you have?

• None

• Less than 1 year

• 1 to 3 years

• 3 to 5 years

• More than 5 years

  11

  Please describe your phone support or customer service experience.

  12

  How many years of experience do you have providing customer service in a high call volume environment (50+ calls per staff per day)?

• None

• Less than 1 year

• 1 to 3 years

• 3 to 5 years

• More than 5 years

  13

  Please describe your experience providing customer service in a high call volume environment (50+ calls per staff per day)?

  14

  Are you currently enrolled in a library or information science academic program?

• Yes

• No

  15

  How many years of library work experience do you have?

• None

• Less than 1 year

• 1 to 3 years

• 3 to 5 years

• More than 5 years

  16

  Please select your level of proficiency with Microsoft Office products.

• None

• Beginner

• Intermediate

• Advanced

  17

  Do you have any experience scanning and processing digital materials?

• Yes

• No

  18

  Indicate the type of technology you have experience utilizing.

• Computers

• Word processing, spreadsheets, databases, presentation, graphic design, web design, email, calendar

• Telephone Systems / Voicemail

• Customer Relationship Management System

• Intranet / Internet

• Tele-Video Conferencing

  19

  Please list other software you are comfortable using

  Required Question

Agency

State of Michigan

Department

Education

Address

MDE-Human-Resources@michigan.gov

608 West Allegan Street

Lansing, Michigan, 48933

Website

https://www.michigan.gov/mde

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