Easter Seals Jobs

New Hope Community Center is hiring a full-time Shelter Security Coordinator with a pay rate of $21.00 per hour. Applicants should have an Associate degree in criminal justice or a related field, with a Bachelor's degree preferred, or 5 years of relevant security work experience with some college coursework. The role requires 5+ years in human services or the security industry, 2+ years in a supervisory capacity, and a valid driver's license with an acceptable record. Lived experience in homelessness is strongly preferred.

For more details and to apply, visit Holy Cross Services Careers.

BE THE ANCHOR OF HOPE AND CHANGE AT HOLY CROSS SERVICES

Working for Holy Cross Services isn't just a job; it's a mission! We believe in the safety and joy of family. Our work is family-focused, as are our benefits: Holy Cross offers free health insurance for our employees AND their family members. 

Position Overview

The Shelter Security Coordinator position is responsible for ensuring the safety and security of all participants, staff, and property at the emergency shelter facility, New Hope Community Center. The primary objective is to direct flow, detect, deter, and report all incidents. This position functions as a working supervisor and reports to the Operation Manager and/or the Executive Director of Shelter and Community Services.

Responsibilities:

• Responsible for the onboarding and training of new Shelter Security staff.
• Practices the Agency's treatment model, ethics, standards of conduct and procedures.
• Provides guidance and supervision to additional Security staff.
• Ensures scheduling and coverage for all shifts including filling in on additional shifts as needed.
• Responsible for de-escalating participants and guiding persons needed crisis assistance and using training, tools, and sound judgment to minimize challenging or aggressive behaviors.
• Interact with and monitor participants' behavior and maintain good rapport by providing excellent customer service.
• Encourage participants to comply with facility policy and procedures.
• Control access at the main entrance by screening all participants, and visitors, utilizing metal detectors, security wands, and search bags to detect and prevent weapons and other prohibited items from entering the facility.
• Responsible for teaching, modeling, practicing, supporting, and articulating the agency's treatment philosophy to participants, volunteers, donors, and other staff.
• Responsible for communicating agency procedures and expectations, including housing expectations to clients.
• Responsible for positive and professional interactions with participants, staff, volunteers, donors, and agency partners.
• Committed to solving problems with participants and other coworkers to ensure a positive and productive working environment.
• Maintain community relations with key community partnerships including but not limited to law enforcement and community mental health.
• Support the facilitation and document all safety drills/tests and actual incidents, including critical incidents, emergency plan drills or actual events and shift logs or report.
• Perform other duties related to the essential duties of the position and within the individual's capabilities as assigned by one's supervisor.

Benefits:

In addition to a competitive salary, we offer:

Employer-Funded

Health Benefit Options

Wellness Benefits

Employee Assistance Program

Virtual Mental Healthcare

Public Loan Service Forgiveness Program (Student Loan Forgiveness)

Generous time off including paid ho