Easter Seals Jobs

The Scrum Master serves a vital role and is in the unique position to help coach, guide and facilitate an energetic and knowledgeable team. As the Scrum Master you will serve as a critical liaison between the product delivery team, product manager and senior management providing critical direction, communication and assuring the quality delivery of products and services to our customers. * Leads one or more agile teams as the scrum master and team member. * Employs best practices for agile/scrum methodology, while operating within the department's overall SDLC Framework. * Works collaboratively with the product managers and team members to give input and support to the strategic direction of the initiative. * Motivates and supports team members and ensures they have the tools and knowledge to do their jobs and that all blocking issues are resolved quickly. * Creates self-organizing agile teams and facilitates the delegation of tasks and responsibilities to appropriate team members. * Acts as moderator for sprint planning, daily standups, sprint demos, and refactoring/reflection sessions. * In partnership with the Product manager & Product Owner ensure a robust, prioritized backlog is available. * Supports Product Manager in understanding and communicating team effectiveness and performance. * Communicates team status to all internal stakeholders and continuously refines/improves metrics by working with the team. * Coordinates cross team dependencies with other Scrum master's and participate in Agile Community of Practice (CoP). * Escalates issues that require executive attention. * Discovers opportunities to support organizational initiatives and develops strategies and programs to promote initiatives. * Participates in the development of programs as a strategic partner that supports the company plan as directed by leadership. * Provides planning, project coordination, and management for the development of organizational initiatives, while concurrently facilitating efficient operations to meet current and future business needs within the organization. * Responsible for balancing workload to optimize the effectiveness of project development and management. * Performs analysis to determine root cause of challenges and provides solutions for improved operational and process performance. EDUCATION * Bachelor's degree in business or a technical discipline (Computer Science, Information Systems, Engineering) required. * Continuous learning, as defined by the Company's learning philosophy, is required. * Certification or progress toward certification (CSM, SSM) is highly preferred and encouraged. EXPERIENCE * Seven years of progressive responsibility as a scrum master/agile project manager in an insurance environment. * Proven experience as a scrum master on several successful software development projects involving multiple developers is preferred. QUALIFICATIONS * Clear understanding of one of the agile frameworks and key best practices (Disciplined Agile, SAFe, Scrum, Kanban etc.). * Strong analytical, problem solving and planning skills. * Must demonstrate leadership ability to effectively interact with all levels of management. * Stakeholder Management, Negotiation and Communication skills. * Understanding of the fundamentals of iterative and incremental development. * Ability to help manage scrum team backlog and priorities using agile based tools (ServiceNow, Jira, Rally/Central Agile, Version1, etc.). * Excellent communication, facilitation, and mentoring skills. * Ability to effectively present budgetary and/or cost information and respond to questions as appropriate. * Demonstrable conflict resolution skills. * Demonstrable risk management and mitigation skills. * Knowledge of tools used to assist with scrum team planning (ServiceNow, Jira, Agile Manager, Version1, etc.). * Ability to be flexible as projects are often non-routine and require re-prioritizing of workload. * Ability to maintain confidentiality. * Ability to