Easter Seals Jobs

Fundamental Underwriters provides specialty insurance solutions with expertise in commercial auto. We offer competitive pricing, coverage and partnership you need to keep your operation in motion. We deliver individual underwriting solutions, consultative loss control programs and rapid claims resolutions for risks with superior safety cultures. Job Description The Claims, Manager role is responsible for managing a team of Claim Representatives handling Commercial Auto and Trucking claims. Responsible for managing and coordinating the claims related processes to serve a geographically focused block of business. This responsibility includes leading team members and managing resources to achieve team goals and objectives that support company business goals. Sets annual unit business goals, monitors production and business activity, ensures business process times are met, and establishes roles and responsibilities while maximizing use of employee talent. Assists and monitors team member's workloads, acts as liaison between team members and other teams or technical staff and establish team goals, procedures, and strategies. Responsibilities/Tasks * Effectively manages the quality review process. * Manages a multi-functional unit of Claims professionals and support staff. Evaluates and develops employees to ensure the best utilization of unit talent. * Identifies team-staffing needs and takes necessary measures to ensure appropriate levels of service. * Consistently monitors workflows to maximize efficiency. Maintains an acceptable level of service and customer satisfaction and retention. * Communicates and collaborates with all of the various Accident Fund Company departments/teams with whom the customer may interact or impact through daily processes. * Ensure appropriate account management occurs to support Accident Fund business needs. * Evaluates training needs, develops training plans and ensures implementation. * Develops unit goals, objectives, processes, procedures, and systems. * Participates in development of annual departmental budget, monitors budget and identifies budget discrepancies. Researches cause of discrepancies and makes recommendations. * Ensures efficient and effective use of company resources, evaluates processes and procedures, and develops new procedures. * Maintains up-to-date technical knowledge of Claims core functions. * Ensures maximum team effectiveness through coordination of team functions/activities and streamlining processes to minimize duplication of efforts and promote team efficiency. * Mentors employees and develops career paths with growth opportunities. * Provides guidance and advice when required or necessary and encourage/motivate employees in their daily efforts. * Responsibility for balancing workload to optimize the effectiveness of the team. * Participates in special projects and serves on committees as needed. * Maintains confidentiality. Supervisory: Directly manages exempt and non-exempt staff. Carries out responsibilities in accordance with company policies and applicable laws. Responsibilities include interviewing, selecting and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems. Performs other related duties which may not be specifically listed in the position description, but which are within the general occupational series and responsibility level typically associated with the employee's class of work. EMPLOYMENT QUALIFICATIONS: * Bachelor's degree in insurance, business or a related field. * Progress towards, or completion of, industry-recognized professional designation preferred. * Combination of relevant education and experience may be considered in lieu of degree. Experience * Seven years experience in an insurance organization with demonstrated technical knowledge in claims management. * Three years supervisory or leadership experience in claims require