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Connect with Quadient

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels .

Remote US opportunity - EST zone

Hourly - $25.00

We’ve been on a 100-year adventure, yet we never stand still. At Quadient, you’ll be part of a team that doesn’t do things differently just to be different. We embrace technology and innovation to create new possibilities for our people and customers.

No matter what team you work in, your contribution will be supporting our collective efforts to enhance our customer solutions and improve our ways of working. The aim is to inspire each other to bring ideas to life. You can build a successful future by helping us shape the business technology of tomorrow.

Your role in our future

The Contract and Billing Solutions Specialist is a subject matter expert in contract functionality and billing solutions across various platforms. This role provides vital support to the organization, offering guidance on operational controls, new product assessments, and testing for contract and subscription system changes.

• Document, assess, and resolve contract and billing issues for customers, partners, and internal teams.

• Restructure accounts and contracts to support specialty billing arrangements.

• Update and manage contract and billing parameters in core systems, including Oracle ERP.

• Process contract cancellations, revisions, and re-billings as required.

• Monitor and resolve discrepancies in daily and monthly billing reports.

• Submit invoices through customer portals and ensure accurate invoicing across multiple platforms (e.g., EDI, Oracle, Pro-Forma).

• Support customer onboarding for specialty billing arrangements and track payment trends.

• Assist with user acceptance testing for contract and subscription systems.

• Analyze and resolve issues in the order-to-cash and subscription-to-invoice cycles.

• Be flexible to work overtime as needed and contribute to special projects.

Your profile

• High School Diploma.

• Experience in contract management, billing, or similar roles is preferred.

• Strong attention to detail and problem-solving skills.

• Familiarity with Oracle ERP or similar systems is a plus.

• Ability to work independently and collaborate with cross-functional teams.

• A commitment to inclusive and positive teamwork.

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Turn your passion into performance. Apply now.

#LI-LR1

This position has an hourly pay range of:

$24.09-$36.11

Quadient, Inc. has standard ranges for all U.S. - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings . Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Rewards & Benefits

Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

*This includes being an Affirmative Action Employer in the United States.

People. Connected.