Job Information
Safran AVOX Systems Zodiac Aerospace Customer Service Representative in Lancaster, New York
Lancaster, NY. Safran AVOX Systems Zodiac Aerospace. Customer Service Representative. FT. Benefits. $55,000-$65,000/Year.
Responsible for proposal preparation, negotiating, processing, and expediting aviation orders for all AVOX Systems customers and processes customer inquiries.
- Assist distributors, general aviation OEMs and end users with various questions with relation to all AVOX products.
- Prepare all orders for entry system or manage electronic data transfer of orders.
- Coordinate with various other departments such as Production Planning, Engineering, Traffic, etc. to insure delivery dates are met as scheduled.
- Expedite all AOG requests and overdue orders.
- Respond to various communications from the field.
- Process and analyze customer change orders with regard to schedules and prices and ensure any material changes are forwarded to the appropriate Departments with updates to the Sales Order(s).
- Submit to Production Control and Accounting incoming requests for price and delivery information.
- Act as a liaison with technical publications on request for overhaul manuals and component parts manuals from the field.
Job Requirements: Education- Required- Some Secondary Education Preferred- Two-year Degree Business Administration or related field
Experience- Required- Two - three years experience automated order entry procedure and sales/customer service, familiar with standard business procedures. Preferred- Three - five years experience in sales administration and/or customer service and PC experience.
Apply Online: www.safran-group.com
