Easter Seals Jobs

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Develop and deliver training programs on payroll processing products, processes and technologies for both internal and external customers. Maintain existing training content and systems resulting from analysis of system development, regulatory mandates and/or payroll processes. Provide presentations, demonstrations, advice and consultancy relating to systems and ancillary products. Evaluate to determine if business outcomes have been achieved. Follow up to ensure continuous improvement. Proactively expand existing and build new knowledge. What Part Will You Play? Create Client and Operations content Develop resources, reference material, presentations, and videos for client and staff education to provide ongoing knowledge support Report results and overall assessment of ongoing training activities Collaborate with all business channels on content and knowledge transfer Maintain a growth mindset, embrace continuous learning Provide other training support, administrative and clerical duties as assigned and requested What Are We Looking For in This Role? Minimum Qualifications Payroll experience, minimum of 2 years Training content creation experience; relevant subject matter experience Bachelor's Degree Relevant Experience or Degree in: Additional experience in lieu of degree will be accepted * Bachelor's Degree is not essential Preferred Qualifications Typically minimum 2 years payroll experience and/or experience providing training in the payroll industry Content management, ID, or L&D experience Experience of full training life cycle - analysis, design, delivery, evaluation Proficient in second language CPP certification What Are Our Desired Skills and Capabilities? Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally. Supervision - Normally receives detailed instructions on all work. Subject Matter Knowledge - Proficient in small number of products and technologies.; good understanding of cross-functional dependencies Training Content and Delivery - Clearly and confidently delivers content to intended audience Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits