Job Information
FirstService Residential Receptionist in Lakewood, New Jersey
Job Overview:
Asa Receptionist,you’llbe responsible forassistingto the administration and coordination ofall oftheday-to-day operations of an assigned Community Association including handling customer service functionandmaintainingcommunication with Board of Trustees and homeowners.
Your Responsibilities:
- Provide excellent customer service andmaintainopen lines of communication with fellowassociates,homeownersand Board of Trustees
- Have general knowledge and understanding of building systems and components
- Log work requests in Connect and generate work orders for maintenance staff and/orcontractors
- Update work order log with notes and action taken by vendors.
- Close open work orders in system when complete by vendor. Work order is not considered completeunless the vendor has signed original work order and returned to office.
- Update andmaintaincommunity information in Connect, including but not limited to theCommunity Web Site, Community Projects, ManagementReportsand all Association documents andforms
- UtilizeConnect’sResident Alert featurein order tokeep homeowners apprised of Associationactivities and important updates, subject to Board authorization
- Provide Manager with work order log for inclusion in Board package.
- Such other duties and responsibilities as mayreasonably bedirected andrequired
Skills & Qualifications:
- Minimum of 3 years business experience in an administrative capacity or related experience
- Critical thinking, problem solving, judgement and decision-making abilities are necessary.
- Proficiencyin computer programs like Microsoft Office, Outlook and Windowsrequired.
- Ability to work with sensitive and/or confidential information.
What We Offer :
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision,and others. In addition, you will be eligible for time off benefits, paidholidaysand a 401k with company match. Occasional travel may berequiredto attend training and other company functions.
Compensation :
$20.00/hour
Disclaimer Statement :
The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.