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Robert Half Desktop Support Analyst in Lakewood, Colorado

Description We are in search of a Desktop Support Analyst to join our team operating in Lakewood, Colorado. The selected individual will be responsible for managing and configuring Windows Server environments, as well as providing user support and maintaining detailed documentation. This role offers a contract to permanent employment opportunity.

Responsibilities:

• Oversee and manage Windows Server environments, including Active Directory, DNS, DHCP, and file services.

• Monitor system performance, identify issues, and troubleshoot to ensure maximum reliability and availability.

• Apply updates and patches to firmware, applications, and operating systems.

• Implement and manage Microsoft Authenticator and other multi-factor authentication solutions to enhance account security.

• Develop and enforce Group Policies to enhance the organization's security posture.

• Conduct regular security assessments, identify vulnerabilities, and implement corrective actions.

• Manage and respond to security incidents, maintaining firewalls and intrusion detection systems.

• Oversee and troubleshoot network infrastructure comprising switches, routers, firewalls, VPN, and wireless networks.

• Implement and configure network security protocols, VLANs, and access controls to maintain data integrity and confidentiality.

• Ensure network scalability and redundancy to maintain business continuity.

• Deploy, develop, and manage Group Policies across the organization to enhance security and streamline configuration management.

• Provide Tier 2/Tier 3 support to end-users for escalated issues related to systems, security, and networking.

• Create and maintain comprehensive technical documentation for systems, processes, and procedures.

• Train users on new technologies and security best practices. Requirements • Possess proficient knowledge in Android Development

• Familiarity with Cisco Technologies is mandatory

• Must have experience in Citrix Technologies

• Strong understanding of Computer Hardware

• Experience with Dell Technologies is a prerequisite

• Proficiency in Active Directory is required

• Ability to handle and troubleshoot Apple Devices

• Knowledge in Backup Technologies is essential

• Must be capable of Configuration Management Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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