Job Information
Trustmark Executive Assistant in Lake Forest, Illinois
Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
Our IT department is currently seeking an Executive Assistant. In this role you will be responsible for coordination and support of the Enterprise IT CIO and IT SLT (senior leadership team). You will work closely with Enterprise CIO and the IT SLT to support day-to-day operations and provide support for Enterprise IT project, initiatives, and/or processes. You will also work closely with other key members of IT and internal partners to ensure efficient support and delivery of IT services.
Coordinate and manage calendars, meetings, events, and travel in line with functional priorities and schedules for CIO and IT senior leadership team by:
Demonstrating initiative and high degree of self-direction to collect, track, synthesize, and prioritize confidential/critical information for CIO and IT senior leadership team
Maintaining/leveraging time consistent with priorities
Providing complex level of meeting management including scheduling, logistics and preparations
Creating and managing agendas and materials for various meetings
Helping prepare and coordinate, distribute materials, and track follow-ups
Maintain regular, ongoing, and effective communications with, and on behalf of, the CIO, SLT, Enterprise IT employees and other key audiences by:
Effectively interfacing with CEO, ELT (Executive Leadership Team) on behalf of CIO, IT senior leadership team and Enterprise IT, creating a positive customer-focused experience
Partnering with corporate communications, CIO, and IT SLT members to ensure execution of the IT communication plan in a timely and effective manner
Assisting in the development of audience appropriate correspondence, communications, presentations, and materials Assisting in development and execution of the IT employee recognition program
Provide coordination and process oversight of initiatives as requested to include:
Becoming the single point of contact for assigned initiatives
Monitoring operational checkpoint activities and requirements throughout the lifecycle of the initiative
Troubleshooting and escalating issues/concerns proactively, and developing appropriate and timely resolution plans
Researching, gathering, documenting, and synthesizing data as needed by the CIO or IT SLT
Developing and maintaining accurate reports and other documentation
Perform key administrative functions to include:
Dealing with time sensitive and confidential information exercising tact, diplomacy, and discretion
Developing effective presentations and leading production coordination as needed (printing, binding, collating, emailing, and shipping)
Providing internal and external telephone/email support
Preparing and submitting expense reports: maintaining accurate and detailed records for CIO and IT senior leadership team
Supporting IT visitors
Managing IT supplies
Supporting IT site management including on-boarding, desk assignments, etc.
Bachelor's or associate degree and 3-5 years related experience, or equivalent combination of education and experience working directly for c-level executive required.
Strong proficiency in Microsoft Office software, specifically Outlook, Word, Excel, PowerPoint (creating decks), required.
Familiarity leveraging online collaboration tools (Microsoft Teams, Webex)
Outstanding organizational, problem-solving skills and critical thinking skills required.
Excellent verbal, written and communication skills, and proven ability to collaborate and interact with all departments and levels of the organization required.
Proven technical/computer skills within a business environment.
High level of demonstrated integrity and confidentiality.
Ability to manage short-term and long-term projects or initiatives.
Ability to work effectively in a self-directed, highly autonomous role.
Ability to multi-task, as well as work quickly, and accurately.
Demonstrate high level of initiative for both ongoing and new assignments.
Proactive approach to work, strong attention to detail, and confidence to introduce efficiencies to business/department operations.
Ability to think ahead and anticipate needs of the CIO and department.
Brand: Trustmark
Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.
For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.
Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
When you join Trustmark, you become part of an organization that makes a positive difference in people’s lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we’ve changed their lives.
At Trustmark, you’ll be part of a close-knit team. You’ll enjoy abundant opportunities to grow your career. That’s why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what’s ahead – and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.
