Easter Seals Jobs

Description Every professional wants to work for an industry leader.Hearth and Home Technologies is the world's largest manufacturer of hearth products (gas, electric and wood burning fireplaces, as well as Stoves) with a long history of exceptional products and customer satisfaction. Now is your chance as Hearth & Home Technologies is hiringa Warranty Claims Specialist that will beworking onsitein our Lake City, MN location. This position has core hours Monday through Friday 8:00 am to 4:30 pm with potential to work remote on Fridays after on-boarding is complete. Role & Responsibilities Answer inbound phone calls, emails and chat messages from customers in the value chain, including the HHT sales team and trade channel partners. Resolve escalated calls and manage cases from other Claim Specialists or Tech Specialists towards timely and appropriate resolutions. Receive, audit, and approve high volumes of warranty and freight damage claims to meet customer requirements within warranty guidelines. Provide service to trade channel customer related to warranty claims. Administer RMA (Return Material Authorization) entry and receipt for claimed products. Assist other Claims Specialist or Tech Specialist warranty questions. PositionRequirements Minimum of 3 years claims processing experience and 1-2 years of technical experience or a 2-year degree in related field. Strong computer skills, including familiarity with Windows and Microsoft Office and accurate data entry skills. Salesforce experience preferred. Conflict management and decision-making skills while handling stress with a positive attitude. Excellent verbal and written communication skills. Understand and maintain confidential information. Ability to multi-task effectively and timely. HHT Benefits starting Day 1 Paid Time Off: 128 hours (prorated from start date) 8 Paid Holidays depending on start date Access to Earnings on a Daily Basis Health Care: full medical, dental, and vision 401k with company match Additional Benefits Quarterly Profit Sharing- Eligible after 1 year of service Paid Parental Leave- Eligible after 1 year of service $10,000 Adoption / Surrogacy Reimbursement- Eligible after 1 year of service Tuition Reimbursement- Eligible after 6 months of service About Hearth & Home Technologies Hearth & Home Technologies (HHT) is the Residential Building Products division of HNI Corporation (NYSE: HNI). We are the world's leading developer, manufacturer, distributor and installer of hearth products. Our products include a wide variety of gas, electric, wood burning fireplaces, inserts, stoves, fire tables, fire pits and accessories. HHT carries the industry's best and most recognized brands, including: Heat & Glo, Heatilator, Harman, Quadra-Fire, PelPro, Vermont Castings, Outdoor GreatRoom Company (OGC), and Fireside retail stores and builder design centers. Lakeville, Minnesota is our home, but we have locations throughout the United States.Our driving passion surrounds the pillars of bringing warmth, comfort, and peace of mind to the places people live and gather! In addition to your salary, Hearth & Home Technologies offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [emailprotected]. The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification). Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at careers@hearthnhome.com. The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).