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Robert Half Client Service Coordinator - Associate in Lake Charles, Louisiana

Description We are seeking a Client Service Coordinator - Associate to join our team in Lake Charles, Louisiana. This role is integral to our operations, focusing on administrative support and customer service within our sector. As a Client Service Coordinator - Associate, you will be the main point of contact for our clients, ensuring their requirements are fulfilled and inquiries are resolved promptly. This position offers a long-term contract employment opportunity, without any remote or hybrid work options.

Responsibilities:

• Offer administrative support to both the office and individual advisors.

• Manage inbound client calls, ensuring their inquiries are answered and issues are resolved promptly.

• Organize schedules, coordinate meetings and conferences ensuring smooth operations.

• Keep accurate records and files, ensuring all information is current.

• Distribute incoming mail promptly and systematically.

• Lead special projects as required, demonstrating strong organizational skills.

• Utilize digital tools, including Microsoft Office, to manage tasks and communication effectively.

• Monitor office supplies and replenish as necessary.

• Maintain a detail-oriented demeanor when interacting with clients, both in person and over the phone. Requirements • Proven experience in answering inbound calls and managing customer inquiries

• Proficiency in scheduling appointments and coordinating meetings

• Demonstrated typing skills, preferably with a fast and accurate typing speed

• Proficient in digital technologies, including office suite and CRM software

• Experience in filing and organizing documents both physically and digitally

• Excellent communication skills, both verbal and written

• Comfortable in setting up and participating in conference calls

• Previous experience in the financial services sector is preferable

• Ability to lead and manage special projects as assigned

• Willingness to work onsite and coordinate with team members

• Responsible for distributing incoming mail in a timely and organized manner

• Familiarity with ST Microcontroller technology

• Exceptional organizational skills to manage multiple tasks simultaneously.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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