Job Information
ThermoFisher Scientific GBS Training Specialist in Lagunilla, Costa Rica
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Position Summary:
The Training Specialist role at Thermo Fisher Scientific Inc. presents a unique opportunity to significantly impact the organization's Global Business Services (GBS) and the retained organization. As a Training Specialist, you will be responsible for identifying training needs, developing role-specific learning programs, and ensuring seamless training delivery. Your contributions will play a vital role in promoting a positive and sustained culture in line with the vision of GBS leadership.
In this role, you will be working closely with technical and business experts to conduct a Learning Needs Analysis, design a training curriculum, create training schedules, and provide documentation to track training progress. You will navigate multiple divisions and functions, leading training activities across various projects and programs.
Key Responsibilities:
Collaborate with technical and business guides to settle and document training needs for roles transitioning to the GBS shared service centers. This includes onboarding, system, process, and soft skills training.
Develop and implement special training schedules, ensuring all training content and sessions are delivered perfectly as planned.
Maintain clear and precise documentation of learning needs, training curriculum, training schedule, and training status at the individual, team, and overall level.
Proactively follow up with trainees to ensure training plans remain on track and the curriculum reflects the current status.
Coordinate and leverage existing training resources to deliver outstanding training experience.
Lead training satisfaction and post-training assessment surveys, collaborating with SMEs to define survey questions and analyze results.
Provide outstanding support in crafting training content as needed.
Optionally, assist in delivering training sessions to ensure an extraordinary learning experience.
Support training activities for shared service center operations improvement or implementation projects.
Minimum Requirements/Qualifications:
To excel in this position, we are seeking candidates who possess the following qualifications:
Outstanding written and verbal communication skills, with a keen eye for detail.
Experience in delivering learning needs analysis and training programs.
A strong passion for learning and development.
Ability to work with a high degree of accuracy and attention to detail in creating precise and clear documentation.
Track record of working effectively within project timelines and being responsible for training activities.
Fluency in English (verbal and written), with proficiency in other languages being a plus.
Prior experience in training delivery is advantageous.
Knowledge of shared services is a bonus.
Demonstrate success in building collaborative partner relationships with a wide range of internal customers.
Ability to work independently and lead multiple projects and timelines concurrently.
Discretion in handling confidential information.
Join Thermo Fisher Scientific Inc. and be part of a world-class organization committed to excellence. Your expertise and dedication will contribute to the perfect implementation of training programs, ensuring the successful transition and expansion of services within our GBS shared service centers. Apply today and take the next step in your career!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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