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STATE OF NEW HAMPSHIRE - Department of Health & Human Services FAMILY SERVICES SPECIALIS I-II-LTC(Job Id 44302) in Laconia, New Hampshire

FAMILY SERVICES SPECIALIS I-II-LTC

(Job ID: 44302)

Location: US:NH:LACONIA

Occupation Category: 21-0000 Community and Social Service OccupationsEmployment Type: FULL-TIMEPost Date: 11/18/2024

Close Date: 12/18/2024

Salary: 19.960-30.020 USD

State of New Hampshire Job Posting

Department of Health and Human Services

Bureau of Family Assistance

Laconia District Office

FAMILY SERVICES SPECIALIST I-II

Long-Term Care Unit

#12621

Family Services Specialist I-II- $19.96-$30.02 USD

* This position offersTrainee Statusat a pay rate of $19.23 per hour; candidate must meet the minimum qualifications of family Service Specialist I, within one (1) year of hire date*

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education. Please see Minimum Qualifications for specifics.

*See total compensation information at the bottom of announcement.

The State of New Hampshire, Department of Health and Human Services, Bureau of Family Assistance has a full time vacancy for Family Services Specialist I-II.

SUMMARY:

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SUMMARY:

FSS I : Provide professional, whole-person needs assessment, information, and referral services. Determines, certifies, and recommends for supervisory approval, eligibility for programs of assistance. To act as a liaison between clients and partner agencies, and to assist recipients in progress toward self-sufficiency. This position is assigned to the Bureau of Family Assistance and may be assigned to a District Office, client service center, and/or other work location as business requires.

MINIMUM QUALIFICATIONS:

FSS I

Education:Bachelors degree or four years of education at a recognized college or university. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience:Two years of experience in: client or customer service-related work; explaining rules or regulations; interviewing; claims examination or similar audit and verification activities; direct social service delivery; implementing technical instructions; related work in fields such as banking, accounting, finance, auditing, insurance, customer service, marketing, or social services; or other related work. Work in positions such as Family Services Specialist Trainee, Social Worker, Case Manager, Counselor, Case Technician, or Fiscal Services Specialist will be considered as related experience. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification:Must possess a valid drivers license and/or have access to transportation for statewide travel.

Special Requirements:

  1. Must be able to travel to District Offices and/or other work locations up to 50 miles away from assigned work location for temporary assignment or reassignment and/or to attend mandatory job training.

  2. Must be able to work overtime when needed.

  3. Must successfully complete the Family Services Specialist New Hire Training and all supplemental curricula within the first 12 months of employment.

FSS II

Education:Bachelors degree or four years of education at a recognized college or university. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience:Three years of experience in: client or customer service-related work; explaining rules or regul tions; interviewing; claims examination or similar audit and verification activities; direct social service delivery; implementing technical instructions; related work in fields such as banking, accounting, finance, auditing, insurance, customer service, marketing, or social services; or other related work. Work in positions such as Family Services Specialist Trainee, Social Worker, Case Manager, Counselor, Case Technician, or Fiscal Services Specialist will be considered as related experience. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification:Must possess a valid drivers license and/or have access to transportation for statewide travel.

Special Requirements:

  1. Must be able to travel to District Offices and/or other work locations up to 50 miles away from assigned work location for temporary assignment or reassignment and/or to attend mandatory job training.

  2. Must be able to work overtime when needed.

  3. Must successfully complete the Family Services Specialist New Hire Training and all supplemental curricula within the first 12 months of employment.

  4. Must satisfactorily complete or be enrolled in a supervisory training program offered by an approved entity within the first 12 months of employment.

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