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Join Our Team as Security Manager at Holiday Inn Kuala Lumpur Bangsar, New Hotel Opening!

About Us

Nestled in the heart of a city brimming with historical charm, vibrant culture, and delectable cuisine, Holiday Inn Kuala Lumpur Bangsar sits conveniently at the crossroads of Jalan Maarof and Jalan Bangsar – a gateway to key attractions around Kuala Lumpur.

Designed with the modern traveler in mind, our hotel features 220 thoughtfully designed rooms. Guests can rejuvenate in our outdoor swimming pool and fitness center. Our all-day restaurant serves delicious Malaysian classics, while the lobby lounge offers fresh bakes and fuss-free Grab and Go options. Our flexible meeting spaces, including a ballroom for up to 400 guests, are ideal for organizing events.

Do you see yourself as a Security Manager with Holiday Inn Kuala Lumpur Bangsar?

We are seeking a passionate Security Manager who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.

Our colleagues are fundamental to delivering memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio.

Your day to day

Every day is different, but you’ll mostly be: 

Establish good communication and good will with informal leaders and relevant members of local community

Coordinate and organize the day to day operations of the department including planning and controlling

Manage the develop and implementation of departmental standards

Ensure all patrolling, inspection and escort duties are performed to a high standard

Monitor and maintain all product and performance standards and ensure action is taken when standards are not met

Ensure firearms and other weapons are not carried by staff when on duty

Supervise emergency drills

Oversee the security department including layout of security personnel and their detailed and regular training

Perform leadership training for all senior security personnel

Check and analyze all incoming reports to formalize action plan

Maintain the loyalty and discipline of all security personnel

Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures

Establish good cooperation with hotel’s senior staff with other hotels

Coordinate with the local investigator in crimes & accident handling and investigating

Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.)

Works with Human Resources on manpower planning and management needs

Works with Director of Finance in the preparation and management of the Hotel’s budget.

Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

Initiate action to correct a hazardous situation and notify supervisors of potential dangers

Log security incidents and accidents in accordance with hotel requirements

What we need from you

For you to be the ideal candidate, you should have the following:

College or vocational training

4 years of security and safety experience and/or military/law enforcement experience, including supervisory experience, or an equivalent combination of education and experience

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques desired.

Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes.

Problem solving, reasoning, motivating, organizational and training abilities.

Must speak English and Bahasa Malaysia.

What we offer

In return we'll give you a competitive benefit package including hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.