Easter Seals Jobs

Description:

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Guest Service Centre is responsible for assisting the Front Office Manager in managing the day-to-day operation of the Guest Service Centre, which covers the hotel's operators, order takers and designated guest service officers.

Qualifications:

• Due to work permit restrictions, this position is only open for Malaysian Citizens and Permanent Residents of Malaysia.

• Ideally with a university degree/diploma in hospitality/hotel management.

• Work experience as an Assistant Manager - Guest Service Centre or Team Leader - Guest Service Centre within luxury hotels is preferred.

• Well-developed communication, telephone, and guest relations skills.

• Strong organisational and time management abilities, keen attention to detail and the ability to work under pressure, and handle high-stress situations effectively.

• Proficiency in standard office software, Opera, and PABX systems are also essential.

Primary Location: MY-10-Kuala Lumpur

Organization: Park Hyatt Kuala Lumpur

Job Level: Full-time

Job: Guest Service Operations

Req ID: KUA002294

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.