Easter Seals Jobs

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

The P2P Subject Matter Expert for Europe and the Americas plays a critical role in transforming and managing Procure-to-Pay processes across diverse regions. This position involves leading transformation initiatives aimed at optimizing and standardizing P2P processes while managing end-to-end operations across multiple client countries and IBM centers. A key aspect of the role is testing, implementing, and monitoring new tools and solutions to enhance efficiency and effectiveness.

The expert ensures the accuracy and compliance of processes performed by cross-country teams and serves as the primary point of contact for client-related requests. This includes managing discussions with senior stakeholders and preparing as well as presenting SLA results to clients. The role also involves supporting operational tasks during closing periods, conducting ad hoc reporting and analysis, and providing assistance to the team on critical activities. Strong leadership, communication, and analytical skills are essential to excel in this position, driving process excellence and fostering strong client relationships.

Key Responsibilities

• Leading transformation of processes for Europe and Americas

• Preparing and implementing standardization of the processes

• Managing E2E PTP Processes across multiple Client countries and IBM Centers

• Testing, implementing and monitoring new tools and solutions implemented

• Ensuring correctness of processes performed by different team cross-countries

• Managing and leading discussion with Senior Stakeholders

• Preparing SLAs results and presenting them to the Client

• Supporting the team with operational tasks during closing

• Preparing ad hoc reporting and analysis

• 1st point of contact for the Client related requests

Required Technical and Professional Expertise

• Fluency in English language C1

• Any other European language as asset

• Proven experience in managing projects/processes cross-countries and IBM Centers

• Proven experience in transformation processes

• Proven experience in leading standardization of the processes (e.g. Blueprinting)

• Proven experience in managing Senior Stakeholders

• PTP experience or financial background required

• Experience in RTR or OTC as asset

• Accuracy, diligence and commitment

• Practical advanced knowledge of Excel and SAP

• Strong customer orientation and proactive approach

• Good supplier relationship skills and team spirit

• Excellent Communication & Negotiation skills

• Very good analytical skills and attention to details

• Self-motivated, can prioritize tasks and set deadlines

• Well organized and proactive

Preferred Technical and Professional Expertise

• n/a

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.