Easter Seals Jobs

Description:

In this role, you will be handling guests and employee inquiries in a courteous and efficient manner and is expected to act proficiently in all aspects of emergency procedure and maintain professional discretion. You must have excellent customer service and communication skills. You should have a pleasant attitude, professional phone demeanor, and efficient typing skills. should be well-informed on all facilities available in the hotel so that you can address guest concerns in a timely, knowledgeable and professional manner. As a team leader, you will also be responsible in supervising the performance of other associates in the department, including Reservations and delegating them with appropriate duties and responsibilities.

Qualifications:

Ideally, a diploma or degree in Hospitality or Tourism Management. Minimum of 2 years' work experience as a Reservation Agent or Front Office Supervisor in a larger operation. Strong problem-solving, administrative, and interpersonal skills.Computer literate and excellent English communication skills both in written and verbal.

Primary Location: MY-12-Kota Kinabalu

Organization: Hyatt Centric Kota Kinabalu

Job Level: Full-time

Job: Front Office

Req ID: KOT000409

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.