Job Information
NTT America Solutions, Inc. Security L3 in Kolkata, India
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Security Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, aware of client's high level and low-level security architecture and provides resolution to a diverse range of complex problems.
This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.
The Security Managed Services Engineer (L3) may also contribute to / support on project work as and when required.
What you'll be doing
The candidate should ensure that the Resource is certified
as CEH, within 12 months of Purchase Order.
The candidate should ensure that the Resource is certified
at least in ITIL Foundation within 6 months of Purchase
Order
Minimum 7 years of experience in handling
security related products & services out of which 4
years’ experience should be in SIEM, UEBA & SOAR,
Firewall, IPS, EDR, LBR, WAF/PAM/AD/VM tools in a
senior role.
Should be a certified RHEL Administrator. In case
certification is not available, the Bidder should ensure certification within 6 months of onboarding.
Administration of SIEM environment (like
deployment of solution, user management, upgrades and patch deployment, addition or deletion of log sources, configuration management, change management, report management, manage
backup, restoration and recovery etc)
Construction of SIEM content required to produce
Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables)
Collects/updates threat intelligence feeds from
various sources/platform and Integration of
customized threat intelligence content feeds
provided by the Threat Intelligence Platform &
Analytics service
Should analyze incidents independently & identify
root cause and act for containment and remediation.
Coordinates with the different departments for
incident analysis, containment and remediation
Provides engineering analysis and architectural
design of technical solutions.
Proficiency in incident response procedures,
methodologies, and industry-recognized
frameworks (e.g., NIST, ISO 27001, ITIL/ITSM).
Device integration, Creation of Correlation rules
Sound analytical and troubleshooting skills
Good Team Management and coordination skills
Excellent problem-solving and analytical skills to
identify and mitigate advanced security threats
effectively.
Strong leadership and communication skills to
collaborate with cross-functional teams, stakeholders, and executive management.
Ability to work in a high-pressure, fast-paced
24/7 SOC environment, including on-call and shift
rotations.
The candidate should ensure that the Resource is certified
on at least one Global Standard like ISO/IEC
27001:2013 LA and similar and, at least one major
Security Product from an OEM, each year of the
project.
Workplace type :
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
NTT America Solutions, Inc.
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