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IQVIA FSP Business Operations Finance Manager in Kolkata, India

Job Title: FSP Business Operations Finance Manager

Job Description:

We are seeking a dedicated Financial Accounting Support Specialist to independently support internal and external stakeholders. This role involves providing financial accounting support for complex CFSP models and managing a small team of 1-2 people.

Key Responsibilities:

  • Act as the key point of contact for customer counterparts.

  • Lead initiatives and workstreams to investigate and implement process improvements.

  • Provide support and training to operational teams (DLMs, ROLs, etc.) and prepare/update guidance tools.

  • Responsible and accountable for revenue recognition for all projects under the client portfolio.

  • Oversee invoicing for fees and expenses for all projects; work closely to ensure timely invoice payment (e.g., investigate causes for aged debt).

  • Manage backlog phasing and adjustments for all projects.

  • Conduct monthly review and analysis of assigned projects, including revenue recognition, project performance variances, contract opportunities, and ad-hoc financial analysis as required.

  • Monitor project and customer activity against contract terms to ensure compliance from operational teams and the customer.

  • Collaborate with operational teams to ensure consistency in contract preparation.

  • Align with Contracts, Legal, and Strategic Pricing as appropriate.

  • Support the implementation of new business models.

  • Attend and prepare for monthly reviews.

  • Proactively participate in discussions to identify, communicate, and address financial and contractual issues.

  • Partner with the Operational Excellence Lead and Model Alliance Lead to align on messaging.

  • Manage contract changes, ensuring client approval prior to commencing non-contracted work. Coordinate and prepare pricing and manage the delivery of change documents and legal contracts to the sponsor. Provide guidance on client pricing and contribute to change-order negotiations.

  • Support in business review deliverables (Supply vs Demand, Volatility reporting).

  • Meet customer and internal reporting deliverables and deadlines.

  • Attend operational reviews as needed; share finance results and key messages.

  • Train and coach junior team members.

  • Provide relevant project-level reporting and reconciliations.

  • Be a subject matter expert in business operations activities.

  • Perform other duties as required.

Experience:

  • Typically requires 3-5 years of prior relevant experience.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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