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Pilot Company Specialist I, External Marketing Communications in Knoxville, Tennessee

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to assist in developing and executing public relations and external communications to raise awareness and affinity about the company and brand.

  1. Assist in developing public relations and external communications strategies and plans to support the company’s goals and objectives

  2. Aid in drafting and publishing external communications materials including press releases, blogs, talking points and media statements

  3. Draft media responses for approval and respond to media requests

  4. Support in the planning and execution of public relations events and initiatives

  5. Collaborate with agency partners, stakeholders and team members

  6. Maintain a calendar of external communications activities and partner with marketing and project management teams to track deliverables

  7. Support B2B and sales communications requests and draft materials including customer emails and newsletters

  8. Serve as a resource for select business areas and assist with public relations efforts to support major initiatives

  9. Assist in preparing company spokespeople

  10. Occasionally attend and serve as company representative at industry and media events

  11. Track, monitor and report on company media results and utilize the organization’s media monitoring system

  12. Research and identify new public relations ideas, tactics and media opportunities

  13. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

  14. Ensure all activities are in compliance with rules, regulations, policies, and procedures

Qualifications

  • Bachelor's degree required

  • 1 – 2 years' experience with media, public relations and/or external communications

  • Experience working within a large, matrixed organization preferred

  • Intermediate Microsoft Office and Adobe skills

  • Proficient in AP style

  • Strong relationship building and influencing skills

  • Excellent written and verbal communication skills

  • Ability to take initiative, work independently and as part of a team

  • Ability to handle sensitive and confidential information ethically and responsibly

Additional Information

  • General office work requiring sitting or standing for long periods of time

  • Able to work evenings and odd hours as needed

  • Able to lift 20 lbs.

  • Travel required up to 15%

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